Serenity Roberts
Windsor
Summary
Recent graduate with foundational knowledge in Phlebotomy and hands-on experience gained through academic projects and clinicals. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Detail-oriented and committed to maintaining highest quality control and patient care standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
5
5
years of professional experience
Work History
Grill Cook
Cracker Barrell Old Country Store
06.2024 - Current
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
- Collaborated with fellow cooks to streamline kitchen processes for increased efficiency.
- Trained new staff members on grill station operations, resulting in improved overall performance of the team.
Cashier
Enmarket
08.2023 - 02.2025
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and electronic payment transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Caregiver
Circle of Love
08.2022 - 08.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Prepared nutritious meals according to dietary restrictions, supporting clients overall health through balanced nutrition.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Cashier
TJ-Maxx Department Store
09.2021 - 08.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Learned duties for various positions and provided backup at key times.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
KJs Market
08.2020 - 12.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Operated cash register to record transactions accurately and efficiently.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Certified PCT - Nursing
Aiken Technical College
Aiken, SC12-2024
High School Diploma -
Silver Bluff High School
Aiken, SC06-2021
Skills
- Customer Service
- Strong work ethic
- Teamwork and collaboration
- Willing to learn
- Patient confidentiality
- Patient care
- HIPAA compliance
- Health and safety
- Communication
- Dependable and punctual
Timeline
Grill Cook
Cracker Barrell Old Country Store
06.2024 - Current
Cashier
Enmarket
08.2023 - 02.2025
Caregiver
Circle of Love
08.2022 - 08.2023
Cashier
TJ-Maxx Department Store
09.2021 - 08.2022
Cashier
KJs Market
08.2020 - 12.2021
Certified PCT - Nursing
Aiken Technical College
High School Diploma -
Silver Bluff High School
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