Summary
Overview
Work History
Education
Skills
Timeline
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Shakeitha Miller

Bennettsville

Summary

Dynamic manager with a proven track record at Burger King, enhancing customer satisfaction through effective decision-making and team leadership. Successfully implemented strategies that improved service delivery and streamlined operations, showcasing strong time management skills. Committed to fostering a productive work environment while maintaining high standards of quality and engagement.

Overview

15
15
years of professional experience

Work History

Manager

Burger King
06.2020 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Associate

Sam's Club
05.2010 - 06.2020
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Education

Diploma -

Lanacaster High School
Lancaster, SC

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Timeline

Manager

Burger King
06.2020 - Current

Associate

Sam's Club
05.2010 - 06.2020

Diploma -

Lanacaster High School

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Shakeitha Miller