Shamiyah Carr
Central
Summary
Diligent Shift Leader with proven track record in managing team operations and ensuring smooth workflow. Successfully led teams in meeting objectives while maintaining high standards of quality and efficiency. Demonstrated leadership and problem-solving skills in dynamic environments.
Overview
5
5
years of professional experience
Work History
Shift Leader
Chipotle Restaurant
01.2025 - Current
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members to enhance productivity and service quality.
- Enforce food safety rules
- Resolved customer complaints efficiently, enhancing overall satisfaction and loyalty.
- Monitored inventory levels, facilitating timely restocking and minimizing shortages.
- Assist with administrative tasks: Cash handling, paperwork, banking, ordering supplies.
Retail Salesperson
Target
11.2021 - 12.2024
- Collaborated with team members to streamline checkout processes, improving efficiency.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
Crew Member
Surcheros Fresh Mex
12.2020 - 06.2021
- Collaborated with team members to maintain operational efficiency during peak hours, optimizing workflow and service speed.
- Delivered exceptional customer service in high-pressure environments, ensuring guest satisfaction and repeat business.
- Trained new staff on menu items, service protocols, and health regulations, fostering a knowledgeable team environment.
- Resolved customer complaints promptly, enhancing overall dining experience and maintaining positive relationships with patrons.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Restaurant Hostess
Salsa’s Mexican Restaurant & Grill
09.2020 - 12.2020
- Greeted and seated guests, ensuring optimal customer flow and satisfaction.
- Managed reservation system, optimizing table assignments for efficiency.
- Coordinated with kitchen and wait staff to enhance service delivery.
- Assisted in training new hosts on operational protocols and customer service standards.
- Resolved customer inquiries and concerns promptly to maintain positive dining atmosphere.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Restaurant Team Member
Cloverleaf Restaurant
08.2020 - 12.2020
- Enforced cleanliness standards throughout the restaurant, ensuring compliance with health regulations and creating a welcoming atmosphere.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
Education
High School Diploma -
Lee County High School
Leesburg, GA05-2022
No Degree - Mathematics
Clemson University
Clemson, SC12-2026
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Strong verbal and written communication
- Customer service focus
- Team supervision
- Team collaboration and leadership
- Inventory counts
Timeline
Shift Leader
Chipotle Restaurant
01.2025 - Current
Retail Salesperson
Target
11.2021 - 12.2024
Crew Member
Surcheros Fresh Mex
12.2020 - 06.2021
Restaurant Hostess
Salsa’s Mexican Restaurant & Grill
09.2020 - 12.2020
Restaurant Team Member
Cloverleaf Restaurant
08.2020 - 12.2020
High School Diploma -
Lee County High School
No Degree - Mathematics
Clemson University
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