Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Extracurricular Activities
Technical Education
Timeline
Generic

Shanaka Hettiarachchi

Battaramulla

Summary

Seeking an opportunity with an organization that values and nurtures my potential as a valuable employee. Thrives on tackling critical and challenging tasks to demonstrate competitive skills, knowledge, and strengths in the industry.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

Zerof Restaurant
03.2022 - Current
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Processed orders and sent to kitchen employees for preparation.
  • Self-motivated, with a strong sense of personal responsibility.

Housekeeping Supervisor

Zerof Selfcatering
03.2022 - Current
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Worked with front desk to respond promptly to all guest requests.
  • Managed laundry sorting, washing, drying, and ironing.
  • Communicated repair needs to maintenance staff.

Supervisor

O. T. S. Service Company
01.2017 - 01.2021
  • Responsible for the co-ordination and implementation of key modules within a large project
  • Budget monitoring role to ensure project is within budget and on time
  • Developed the company's staff recruitment retention strategy
  • Responsible for the motivation and development of 60 members of staff
  • Overall responsibility for the company project, to ensure the Housekeeping/ Cleaning stranded are kept up to date, daily
  • Preparing Schedules, checklists and rosters for cleaning function, Ordering Chemicals
  • Conducting trainings regarding cleaning methods and cleaning chemicals
  • Strip and polishing of Vinyl floors, Carpet shampooing and using of all cleaning machines

Manager

Britannia Cleaning Service Lanka (Pvt) Limited
01.2014 - 01.2017

Manager

Central Services (Pvt) Ltd
01.2011 - 01.2014

Education

High Secondary School Education - GCE O/L, GCE A/L

Certificate of International Air Ticketing -

Academy

Computer diploma - desingning

Aquinas college

Certificate of Basic Training - Computer Studies

Wesley college

Skills

  • Guest relations
  • Customer service
  • Task assignment

Certification

I hereby certify that the above mentioned particulars are true and accurate to the best of my knowledge.

Languages

English
Sinhala

Personal Information

  • Date of Birth: 06/16/80
  • Gender: Male
  • Nationality: Sri Lankan
  • passport no : N9893636
  • Marital Status: Married
  • Religion: Buddhist

Extracurricular Activities

Play Cricket Read Books Social Communicating Travelling

Technical Education

Computer Studies

Timeline

Restaurant Waiter

Zerof Restaurant
03.2022 - Current

Housekeeping Supervisor

Zerof Selfcatering
03.2022 - Current

Supervisor

O. T. S. Service Company
01.2017 - 01.2021

Manager

Britannia Cleaning Service Lanka (Pvt) Limited
01.2014 - 01.2017

Manager

Central Services (Pvt) Ltd
01.2011 - 01.2014

Certificate of International Air Ticketing -

Academy

Computer diploma - desingning

Aquinas college

Certificate of Basic Training - Computer Studies

Wesley college

High Secondary School Education - GCE O/L, GCE A/L

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Shanaka Hettiarachchi