Shane Hylton
Fort Mill
Summary
Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate/Customer Service Representative
AutoZone
11.2024 - Current
- Assisted customers in locating automotive parts and accessories to enhance shopping experience.
- Operated point-of-sale system efficiently for transactions and inventory management.
- Maintained clean and organized store environment, ensuring compliance with safety standards.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
- Restocked shelves and ensured accurate pricing on merchandise to optimize inventory flow.
Kitchen Staff Member
Lake Wylie Bowl N' Bounce
06.2022 - 08.2024
- Trained New employees during busy hours and time constraints while serving customers food and drink.
- Ran the Food and Beverage Point of Service and assisted in arcade and bowling Point of Service locations.
- Collaborated with team members to optimize workflow during peak service hours.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
Education
Associate of Arts -
York Technical College
Rock Hill, SC03-2026
High School Diploma -
Legion Collegiate Academy
Rock Hill, SC05-2024
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Cash handling
- Retail sales
- Cash register operation
- Customer needs assessment
- Brand representation
- Task delegation
Timeline
Retail Sales Associate/Customer Service Representative
AutoZone
11.2024 - Current
Kitchen Staff Member
Lake Wylie Bowl N' Bounce
06.2022 - 08.2024
Associate of Arts -
York Technical College
High School Diploma -
Legion Collegiate Academy