Summary
Overview
Work History
Education
Skills
Education Certifications And Training
Competencies And Skills
Timeline
Generic

SHANEE WILLIAMS

North Augusta

Summary

Healthcare professional with over 7 years of experience in human anatomy, medical assistance, and patient relations. Proficient in vital signs, lab draws, EKGs, and blood sugar monitoring. Skilled in preparing medical reports and conducting clinical assessments. Seeking to leverage expertise as a Medical Technician within the US Veterans Health Administration.

Overview

13
13
years of professional experience

Work History

Medical Assistant

WellStar
Augusta
10.2024 - Current
  • Facilitated patient intake and collected comprehensive medical histories.
  • Prepared examination rooms, ensuring proper sterilization of instruments.
  • Assisted in clinical procedures while adhering to strict safety protocols.
  • Maintained accurate patient records using electronic health record systems.
  • Coordinated effective communication between patients, physicians, and healthcare staff.
  • Monitored vital signs, promptly reporting changes to the medical team.
  • Administered injections and treatments as directed by physicians.
  • Complied with HIPAA regulations for safeguarding confidential patient information.

Registration Scheduler

WellStar
Augusta
09.2022 - Current
  • Scheduled appointments for patients and providers, optimizing efficiency in operations.
  • Managed patient records through electronic health record systems for streamlined access.
  • Verified insurance information prior to appointments to ensure coverage accuracy.
  • Coordinated communication between patients and medical staff, enhancing service delivery.
  • Maintained organized calendar for registration team, facilitating smooth scheduling processes.
  • Trained new staff on appointment scheduling procedures to ensure consistency.
  • Ensured compliance with health regulations during patient interactions, minimizing risks.
  • Processed patient payments at time of service according to established protocols.

Unit Clerk

Doctors Hospital
Augusta
01.2022 - 09.2022
  • Coordinated effective communication between medical staff and patients to enhance service delivery.
  • Managed accurate patient records and ensured proper information entry.
  • Scheduled appointments and handled incoming calls to optimize hospital operations.
  • Organized patient charts, ensuring compliance with hospital policies.
  • Assisted nursing and medical staff with clerical duties to support efficient patient care.
  • Maintained confidentiality of all patient information in accordance with regulations.
  • Monitored faxes and emails for incoming orders from physicians or healthcare professionals.
  • Facilitated patient admissions and discharge processes to streamline workflow.

Certified Nursing Assistant

Avent Health
Lampasas
09.2020 - 08.2021
  • Assisted physicians and nursing staff during diagnostic procedures and specimen collection.
  • Monitored vital signs, including blood pressure, blood sugar, and heart rate, ensuring patient comfort.
  • Examined patients to identify symptoms requiring medical attention, such as bruises or wounds.
  • Obtained and verified patient information before drawing blood, addressing inquiries from patients and staff.
  • Transported patients to treatment areas using wheelchairs, stretchers, or movable beds.
  • Measured and recorded food intake and urinary output, reporting changes to medical staff.
  • Maintained accurate patient records in journals, notifying nursing supervisors of unusual conditions.
  • Established quality relationships with patient relatives through effective communication about health care matters.

Certified Phlebotomist | MST | Health Technician

Doctor's Hospital
Augusta
01.2016 - 09.2020
  • Performed vital checks, blood draws, and EKGs under licensed healthcare provider supervision.
  • Communicated with patients for identification prior to blood collection and verified requisition forms.
  • Collected blood specimens via venipuncture and capillary techniques, ensuring accurate labeling.
  • Assisted nursing staff in patient mobility, including transportation and personal care tasks.
  • Maximized efficiency by preparing lab specimens and providing patient instructions per physician guidance.
  • Accurately maintained daily, weekly, and monthly records along with medical documentation.
  • Conducted comprehensive assessments of patients' vital signs, including blood pressure and heart rate.

Patient Care Assistant | Certified Nursing Assistant

East Central Regional Hospital
Augusta
01.2013 - 01.2016
  • Verified patient information, including demographics and assessments, prior to blood draws and tests.
  • Provided direct patient care, including obtaining vital signs and performing EKGs.
  • Oversaw preparation, processing, and storage of patient specimens according to departmental standards.
  • Maintained procedure rooms and recovery areas while adhering to physician schedules.
  • Assisted with personal care tasks such as bathing, feeding, and medical equipment setup.
  • Applied effective communication techniques to ensure compassionate care across all age groups.
  • Cultivated long-term relationships with patients' families to facilitate ongoing health care discussions.

Education

Medical Assistant

Healthcare Resource
07-2024

CNA

Tendercare Training School
Augusta, GA
03-2010

Diploma -

Josey High School
Augusta, Georgia
06-2001

Skills

  • Lab blood draws and venipuncture
  • Finger sticks and butterfly needles
  • Blood smear preparation
  • EKG and ECG administration
  • Blood sugar monitoring
  • Specimen container instructions
  • Accessioning specimens and results
  • Medical office administration
  • Appointment scheduling
  • Patient registration and care
  • Evaluations and assessments
  • Aseptic and sterile techniques
  • Patient instruction and education
  • Staff development and training
  • Policy and procedure documentation
  • Clinical documentation practices
  • Laboratory specimen collection
  • Problem solving and decision making
  • Organizational skills and time management
  • Attention to detail and analytical thinking
  • Critical thinking abilities
  • Collaborative teamwork strategies
  • Effective communication skills

Education Certifications And Training

  • Diploma, Tender Care Training School, Augusta, GA
  • Certified Nursing Assistant, Phlebotomy Certification, Basic Life Support Certification
  • MS Word Office, Meditech, Epic

Competencies And Skills

  • Lab Blood Draws
  • Finger Sticks
  • Butterfly Needles
  • Blood Smears
  • EKG/ECGs
  • Blood Sugar Monitoring
  • Specimen Container Instruction
  • Accessioning Specimens and Test Results

Timeline

Medical Assistant

WellStar
10.2024 - Current

Registration Scheduler

WellStar
09.2022 - Current

Unit Clerk

Doctors Hospital
01.2022 - 09.2022

Certified Nursing Assistant

Avent Health
09.2020 - 08.2021

Certified Phlebotomist | MST | Health Technician

Doctor's Hospital
01.2016 - 09.2020

Patient Care Assistant | Certified Nursing Assistant

East Central Regional Hospital
01.2013 - 01.2016

Medical Assistant

Healthcare Resource

CNA

Tendercare Training School

Diploma -

Josey High School

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SHANEE WILLIAMS