Shanicea Pease

Inspected quality of products, taking note of functionality, appearance and other specifications. Inspected incoming and outgoing materials for accuracy and quality.

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts. Resolved customer complaints with empathy, resulting in increased loyalty and repeat business. Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments. Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols. Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.

Followed safety procedures and guidelines to maintain safe working environments. Used equipment properly to avoid workplace hazards or injuries. Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity. Resolved issues quickly to maintain productivity goals.