Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHANIYAH SUDANI

Rock Hill

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

9
9
years of professional experience

Work History

Expert Loan Operations Coordinator

The Student Loan Help Group
06.2022 - Current
  • - Managed 500+ financial cases end-to-end, ensuring 100% compliance with government regulations and secure handling of client data.
  • - Reconciled financial records, identified discrepancies, and collaborated with agencies to resolve issues.
  • - Reduced case turnaround times by 20% through workflow optimization and cross-team coordination.
  • - Advised clients on financial processes, increasing approval success rates and improving customer satisfaction.

Clinical Operations Assistant (Ophthalmic Technician)

Eye Health America
05.2021 - 03.2022
  • - Supported high-volume operations requiring precise documentation and regulatory compliance (HIPAA).
  • - Coordinated scheduling and logistics with physicians to streamline processes, boosting consultation capacity by 15%.
  • - Ensured accuracy in patient records and operational data handling under strict compliance standards.

Receptionist / Business Development Representative

Mike Reichenbach Chevrolet
01.2017 - 05.2019
  • - Managed client communications and coordinated scheduling for multiple departments.
  • - Maintained organized systems for confidential documentation and financial records.
  • - Built strong client relationships, contributing to repeat business and improved customer satisfaction.

Education

Bachelor of Science -

University of South Carolina Beaufort
Beaufort, SC
01.2019

Skills

  • Transaction Support
  • Risk & Compliance Monitoring
  • Financial Data Analysis & Reporting
  • Client Relationship Management
  • Workflow Optimization & Documentation
  • Microsoft Excel (Advanced), CRM Systems, SaaS Tools

Timeline

Expert Loan Operations Coordinator

The Student Loan Help Group
06.2022 - Current

Clinical Operations Assistant (Ophthalmic Technician)

Eye Health America
05.2021 - 03.2022

Receptionist / Business Development Representative

Mike Reichenbach Chevrolet
01.2017 - 05.2019

Bachelor of Science -

University of South Carolina Beaufort

Similar Profiles

CREATE PROFILE
SHANIYAH SUDANI