Shannek I. Space
Johns Island
Summary
Educational background in human services, business office technology, and medical billing/insurance clients. Strong ability to lead others to meet and exceed goals and expectations. Demonstrated expertise in guiding projects through all phases, guaranteeing on-time delivery and compliance with financial objectives. Military veteran with comprehensive experience in avionics mechanics, offering a blend of technical skills and practical knowledge.Proficient in balancing teamwork and self-directed projects, leading to timely task execution. Administrative assistant with extensive experience in fast-paced office environments, delivering high-quality clerical and operational assistance. Focused on optimizing workflows and supporting professional teams effectively.Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
32
32
years of professional experience
Work History
Administrative Assistant
Space Priority Logistics, LLC
Johns Island
03.2023 - Current
- Developed and maintained filing systems for confidential documents and records.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Scheduled appointments between clients and customers and internal staff members.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Greeted visitors in a professional manner, offering detailed company information and assistance.
- Responded promptly to inquiries and facilitated connections with relevant personnel.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Answered questions from customers regarding products and services offered by the company.
- Processed invoices for payment using accounting software applications.
- Provided HR administrative assistance to management team.
Advanced Medical Support Assistant
DEPARTMENT OF VETERANS AFFAIR
Charleston
01.2015 - 02.2023
- Provides expert insights on CPRS, supporting health care team members in effectively managing medical records.
- Upholds privacy standards and security protocols while managing patient health information
- Maintains accurate patient movements.
- Processes orders for discharge appointments.
- Provides appointment lists and other paperwork to nursing staff to assure timely care.
- Inventories and requisitions stock of supplies and forms for the ward.
- Handles visitor interactions and incoming calls, resolving both general and specific inquiries and referring issues to relevant personnel
- Maintains subject matter files and records that relate to the work of the office.
- Maintains logs showing the status of actions and correspondence.
- Assesses incoming correspondence, filtering material prior to distribution based on suspense dates, instituting controls, and coordinating follow-ups for supervisor
- Maintains a high level of appropriate confidentiality, without exception, in all aspects of organizational activities involving sensitive or confidential material.
Carrier
POST AND COURIER
Charleston
01.2010 - 06.2020
- Responsible for updating subscriber addresses.
- Prepared, packaged, and delivered newspapers to customers daily.
- Engaged with customers to uphold and enhance satisfaction standards
- Received various notes and compliments for great customer service, being early, and for attention to detail.
- Coordinated with dispatchers regarding routes and traffic conditions.
Administrative/Patient Account and Registration Specialist
MEDICAL UNIVERSITY OF SOUTH CAROLINA
Charleston
01.2005 - 01.2008
- Accountable for performing and maintaining chief anesthetic nurse's correspondence.
- Handled communications for coordinator.
- Helped process newly-assigned personnel.
- Scheduled cases for non-operative procedures.
- Coordinated personnel activities for department nurse anesthetists.
- Maintained KRONOS time system and attendance rate.
- Oversaw active personnel files and licenses for over 60 personnel.
- Utilized knowledge of operating SIMON pager system and web-based SIMON system.
- Consistently praised for efficient handling of administrative duties including answering phones, scheduling appointments, maintaining medical records, processing patients, payments and bookkeeping allowing physicians and nurses to focus on patient health concerns.
- Received three Applause Awards for exceptional customer service.
Avionics Mechanic Technical Inspector
UNITED STATES ARMY
Various Locations
01.2002 - 01.2004
- Responsible for aircraft equipment technical inspections.
- Ensured quality assurance on aircraft maintenance and associated components before, during and after maintenance, including application of modifications and work orders.
- Performed monthly inspections and maintained logbooks, historical records, and publications to ensure compliance with technical manuals and Army regulations.
- Served as Assistant Unit Armorer, Assistant Platoon Training NCO, Assistant Platoon Key Custodian, Weight Control NCO and Assistant, Drug and Alcohol Analysis Observer, while on active duty.
Avionics Mechanic
UNITED STATES ARMY
Various Locations
01.1993 - 01.2004
- Supervised maintenance of aircraft avionic, COMSEC, flight control and stabilization equipment.
- Developed and instructed training programs for avionics mechanics.
- Provided technical assistance to 10 or more avionic personnel.
- Traced and repaired avionic and cryptographic items' wiring harnesses.
- Oversaw technical inspections on aircraft equipment assigned to 3rd Infantry Division.
- Accountable for quality assurance on aircraft maintenance and associated components before, during, and after maintenance including application of modifications and work orders.
- Performed periodic shop inspections, logbooks, historical records, and publications to ensure compliance with technical manual and Army regulations.
- Received honorable discharge.
- Received Army Commendation Medal, Army Achievement Medal (3), Army Good Conduct Medal (2), and National Defense Service Medal.
Education
Associate of Science - Human Services
Trident Technical College
North Charleston, SC01.2013
Certificates - Business Office Technology, Medical Billing/Medical Insurance
Savannah Technical College
Savannah, SC01.2004
Graduate - Aviation
Avionics Mechanics School
Augusta, GA01.1994
Skills
- Strategic planning
- Policy development
- Correspondence
- Equipment maintenance
- Customer service
- Wiring harness design
- Customer service excellence
- Oral and written communications
- Microsoft Office Suite
- Technical inspections
- Scheduling and personnel management
- Training and mentoring
- Program and project management
- Quality assurance
- Procedure implementation
Timeline
Administrative Assistant
Space Priority Logistics, LLC
03.2023 - Current
Advanced Medical Support Assistant
DEPARTMENT OF VETERANS AFFAIR
01.2015 - 02.2023
Carrier
POST AND COURIER
01.2010 - 06.2020
Administrative/Patient Account and Registration Specialist
MEDICAL UNIVERSITY OF SOUTH CAROLINA
01.2005 - 01.2008
Avionics Mechanic Technical Inspector
UNITED STATES ARMY
01.2002 - 01.2004
Avionics Mechanic
UNITED STATES ARMY
01.1993 - 01.2004
Associate of Science - Human Services
Trident Technical College
Certificates - Business Office Technology, Medical Billing/Medical Insurance
Savannah Technical College
Graduate - Aviation
Avionics Mechanics School
Similar Profiles
Lillie MullinaxLillie Mullinax
Freight Dispatcher at Top Priority Logistics, LLCFreight Dispatcher at Top Priority Logistics, LLC
Samuel SerranoSamuel Serrano
CDL A Truck Driver at Priority 1 Logistics LLCCDL A Truck Driver at Priority 1 Logistics LLC
Jack EhemannJack Ehemann
Carrier Sales Representative at Priority 1 LogisticsCarrier Sales Representative at Priority 1 Logistics
Robert Justin BrewerRobert Justin Brewer
Manufacturing Supervisor at Collins AreospaceManufacturing Supervisor at Collins Areospace
Nicholas AbbottNicholas Abbott
Bartender at The Ryder Cup BarBartender at The Ryder Cup Bar