Shannon Deitrich
Conway
Summary
Dynamic nursing professional with extensive experience, excelling in care plan development and patient advocacy. Proven leadership in managing compliance and enhancing staff engagement, while implementing quality control measures that improved patient outcomes. Adept at effective communication and problem-solving in high-pressure environments.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Unit Manager/Registered Assistant Director of Nursing
Angel Oak Nursing and Rehabilitation Center
Socastee
06.2025 - 12.2025
- Maintained resident charts, ensuring inclusion of admission documents and care plans.
Operated facility in compliance with federal and state regulations.
Served as liaison between campus and regulatory agencies.
Administered resident medications, assessed responses, and recommended adjustments.
Participated in staff meetings and led discussions to enhance nursing practices.
Conducted daily resident rounds and initiated corrective actions as needed.
Managed complaints from residents, families, physicians, and staff effectively.
Trained and developed staff while monitoring infection control programs.
Clinical Case Manager
Gentiva Hospice
Myrtle Beach
01.2024 - 06.2025
- Conducted physical, emotional, and spiritual assessments of hospice patients.
Educated patients, caregivers, family members, and facility staff on holistic end-of-life care.
Collaborated with interdisciplinary team members to enhance individualized care strategies.
Served as primary liaison between hospice patients and caregivers, ensuring effective communication with hospice team and physicians.
Performed assessments and evaluations to update care plans regularly.
Delivered direct patient care while providing comfort and bereavement support.
Supervised support staff while facilitating ongoing education and training.
Case Manager
HCA Healthcare
Myrtle Beach
01.2023 - 12.2024
- Monitored and evaluated treatment plans and patient progress within interdisciplinary teams.
Facilitated daily meetings to communicate client progress and enhance collaboration.
Reviewed electronic medical records to ensure accurate documentation of patient progress.
Coordinated discharge plans by collaborating with clients, families, and healthcare professionals.
Prepared clients for discharge by amplifying care plans and addressing post-discharge needs.
Developed recovery plans to assist patients after leaving the hospital.
Ensured access to health insurance for clients transitioning out of care.
Supported implementation of care plans through engagement with client support networks.
Clinic Nurse
HCA Healthcare
Myrtle Beach
01.2022 - 12.2023
- Conducted physical assessments of OB/GYN patients and gathered medical histories through interviews.
- Facilitated physician procedures by providing necessary assistance and setup.
- Managed in-house testing and lab completions to ensure timely results.
- Administered prescribed treatments and medications while overseeing patient referrals.
- Coordinated pre-authorizations with insurance providers to streamline care access.
- Handled inventory and supply ordering to maintain adequate stock levels.
- Triage patient calls to prioritize urgent needs effectively.
Clinical Research Coordinator
Geisinger Health System
Danville
01.2022 - 12.2022
- Coordinated and implemented clinical research studies, enhancing operational efficiency.
- Developed subject recruitment plans to maximize participant enrollment.
- Developed and maintained study documentation and regulatory submissions.
- Trained staff on protocols, procedures, and ethical guidelines for research.
- Monitored data collection for accuracy and adherence to study protocols.
- Organized and conducted site visits for audits and quality assurance checks.
Licensed Practical Nurse/Registered Nurse/Clinical Coordinator
Bayada Home Health
Wilkes-Barre
01.2019 - 12.2021
- Administered medications and treatments as prescribed by healthcare providers.
- Assisted patients with daily living activities, promoting comfort and independence.
- Educated patients and families on care plans and health management strategies.
- Collaborated with multidisciplinary teams to coordinate comprehensive patient care.
- Maintained accurate patient records and documentation in compliance with regulations.
- Provided emotional support and companionship to enhance patient well-being.
- Observed changes in patient's condition and reported any significant changes to the registered nurse or physician.
- Performed physical assessments, including vital signs and health history documentation.
- Provided patient care in accordance with physicians' orders and nursing standards of practice.
- Communicated effectively with patients, family members, healthcare team members, and other stakeholders regarding patient care plans or concerns.
- Educated patients on disease prevention and management strategies for their individual conditions.
- Administered prescribed medications or started intravenous fluids, noting times and amounts on patient charts.
Multiple Positions (Case Manager, Clinical Documentation Improvement Specialist, Medical Management Nurse, Utilization Review Nurse, Licensed Practical Nurse II)
Geisinger Health System
Danville
01.1994 - 12.2019
- Coordinated patient care plans with multidisciplinary teams across various departments.
- Assessed patient needs through comprehensive evaluations and interviews.
- Documented case notes accurately in electronic health record systems consistently.
- Collaborated with community organizations to enhance patient access to services.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Maintained accurate case records and documentation according to agency guidelines.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Developed individualized care plans with input from clients and their families.
- Participated in regular team meetings and in-house training sessions to boost group effectiveness.
- Provided referrals to appropriate health care providers or other community resources.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
Education
Master’s Degree - Nursing
Chamberlain University
Chicago, IL12.2023
Bachelor’s Degree - Nursing
Chamberlain University
Chicago, IL12.2022
Associate of Applied Science - Nursing
Luzerne County Community College
Nanticoke, PA12.2020
Diploma - Practical Nursing
Schuylkill Training and Technology Center
Frackville, PA12.1994
Skills
- Charting compliance
- Care plan development
- Medication administration
- Case management
- infection control
- Patient assessment
- Patient advocacy
- Effective communication
- Problem solving
- Leadership skills
- Nurse scheduling
- Safety enforcement
- Documentation review
- Healthcare facility management
- Policy implementation
- Quality control
- Assignment delegation
- Records management
- Records maintenance
- Staff development
- Employee engagement
- Problem identification
- Patient care assessment
- Regulatory requirements
- Staff supervision
- Medicare compliance
- Nursing operations management
- Team building
References
Available Upon Request
Certification
- Clinical Documentation Specialist, 12/12
- Office of Long-Term Living Director, 12/20
- Dementia Practitioner, 12/21
- First Aid, 12/24
- Healthcare Provider BLS, 12/24
- VOHRA wound care certification, 12/25
- Nursing Home Infection Prevention, 12/25
Computer Programs
- Word
- Excel
- Access
- PowerPoint
- Groupwise
- Outlook
- HCHB.Dairyland
- Citrix
- BEARS
- Alayacare
- Amisys
- Eclipsys
- Optum
- Midas
- Chartwise
- 3M
- 3M 360
- Quantum
- Cerner
- EPIC
- Wisdom
- AOD
- PCC
- Trial Connect
- CTEP Core
- CTSU
- National Clinical Trial Network
- National Institute of Health
- SWOG Cancer Research Network
- Optifreight
- ECOG-ACRIN
- CITI
- BioMS
- ACCRU
- Society for Clinical Research Sites
- ECW
- WebEx
- ZOOM
- Meditech
- TEAMS
Timeline
Unit Manager/Registered Assistant Director of Nursing
Angel Oak Nursing and Rehabilitation Center
06.2025 - 12.2025
Clinical Case Manager
Gentiva Hospice
01.2024 - 06.2025
Case Manager
HCA Healthcare
01.2023 - 12.2024
Clinic Nurse
HCA Healthcare
01.2022 - 12.2023
Clinical Research Coordinator
Geisinger Health System
01.2022 - 12.2022
Licensed Practical Nurse/Registered Nurse/Clinical Coordinator
Bayada Home Health
01.2019 - 12.2021
Multiple Positions (Case Manager, Clinical Documentation Improvement Specialist, Medical Management Nurse, Utilization Review Nurse, Licensed Practical Nurse II)
Geisinger Health System
01.1994 - 12.2019
Master’s Degree - Nursing
Chamberlain University
Bachelor’s Degree - Nursing
Chamberlain University
Associate of Applied Science - Nursing
Luzerne County Community College
Diploma - Practical Nursing
Schuylkill Training and Technology Center