Shannon Reddick
Lexington
Summary
Motivational leader and organizational problem-solver with advanced team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring, and morale-building techniques to maximize employee engagement and performance. Hands-on experience in Outreach and talent for building relationships with people from diverse backgrounds. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Project Specialist/Assistant to Deputy Director
SC Department Of Revenue
09.2023 - Current
- Lead strategic projects at SC Department of Revenue, implementing process improvements and data analysis to streamline operations and enhance departmental efficiency.
- Coordinate cross-functional initiatives while maintaining detailed project documentation, ensuring timely delivery and compliance with policies.
- Drive interdepartmental collaboration through effective communication channels, facilitating resource optimization and workflow enhancement.
- Lead the Non-Criminal ORI Project implementing new SC state statute for fingerprinting.
- Criminal Justice Information Systems Certified by SLED.
- Develop and maintain policies and procedures to ensure compliance with SLED, FBI, and IRS Publication 1075 regulations.
- Co-Chair of the SCDOR Wellness Program.
- Responsible for the purchasing of supplies and reconciliation of the division procurement card.
- Proposed new comprehensive wellness program initiatives, introducing mental health and financial wellness components to enhance organizational well-being.
Executive Partnership Manager
SC Thrive
09.2019 - 08.2023
- Served as the manager for the Partnership Engagement Department and staff.
- Created and managed all Partner Site Contracts and Business Associate Agreements.
- Utilized networking skills to develop new relationships with key organizations in nonprofit, healthcare, and business communities.
- Represented company professionally when engaging with external and internal stakeholders and constituencies.
- Evaluated individual and team performance and identified opportunities for improvement.
- Planning, identification, and development of new SC Thrive Partnership locations.
- Conducted outreach, site visits, and site assessments for potential partners. Coordinated all travel as necessary.
- Successfully implemented Monday.com as the company CRM to track, manage, and report on productivity and goal attainment progress of Engagement staff.
- Facilitate strategic partnerships through continued contact and community building.
- Help coordinate and attend events providing SCT Outreach materials, while evaluating impact and effectiveness in reaching the engagement goals for the year.
- Attended workshops, staff meetings, webinars, conferences, training refresher courses and meetings, as applicable.
- Maintained an in depth understanding of Thrive Hub.
- Attended and presented at conferences, meetings, and fulfill speaking engagements.
- Created the Tiered Partnership structure and pricing model for partners.
- Exceeded yearly goals on a consistent basis.
Real Estate Agent
La Rosa Realty - Shannon Griggs Homes, LLC
06.2018 - 01.2021
- Managed real estate transactions from initiation to closing.
- Negotiated offers for real estate purchases on clients' behalf.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Planned and coordinated open house events to move properties.
- Maintained current and accurate CRM database of prospective customers.
Data/Administrative Coordinator
SC Department of Social Services - Project HOPE
05.2012 - 09.2018
- Developed project spreadsheets and oversee that all data entered is correct for reporting purposes.
- Managed Project Software and Reporting Systems.
- Randomization of applicants within the federal reporting system.
- Liaison with Procurement, State Fleet, and IT.
- Liaison with the Federal Project officers - Coordinated training activities and meetings.
- Processed office supply orders for all regional offices.
- Responsible for the database containing background and drug screening information.
- Generated reports as requested by Federal Project Officers.
- Scored TABE testing when needed.
- Assisted Project Hope instructors when necessary.
- Maintained databases by creating new records or updating existing ones.
- Verified source data in accordance with departmental operating procedures and regulatory retention mandates.
- Adhered to compliance and privacy policies and procedures to maintain confidentiality and information protection.
Education
University of South Carolina - Sumter
SumterCertified Mental Health Coach -
Light University/AACC
Skills
- Managing Operations and Efficiency
- Technical Proficiency
- Motivational Leadership
- Microsoft Office Suite
- Project Planning and Management
- Customer Relationship Management
- Team Building
- Business Development
- Customer Service
- Strong Negotiation Skills
- Outreach Coordination
- Fundraising
- Public Speaking/Presentations
Certification
Certification in Criminal Justice Information Systems 2024-2026
Mental Health First Aid Certification from the National Council on Mental Wellbeing 2019-2026
Currently working on Professional Mental Health Coach Certification from Light University/American Association of Christian Counselors.
Timeline
Project Specialist/Assistant to Deputy Director
SC Department Of Revenue
09.2023 - Current
Executive Partnership Manager
SC Thrive
09.2019 - 08.2023
Real Estate Agent
La Rosa Realty - Shannon Griggs Homes, LLC
06.2018 - 01.2021
Data/Administrative Coordinator
SC Department of Social Services - Project HOPE
05.2012 - 09.2018
University of South Carolina - Sumter
Certified Mental Health Coach -
Light University/AACC
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