SHANNON VENNING
Goose Creek
Summary
Dynamic professionalism with extensive experience as a Retail Store Manager at both Walmart and Ritz Camera while excelling in customer service and time management. Proven track record of exceeding sales goals and enhancing team performance through effective coaching.
Experienced with route optimization, ensuring timely and accurate deliveries. Utilizes strong organizational skills to manage multiple deliveries efficiently. Track record of maintaining customer satisfaction through consistent and reliable service.
Over 20 years of experience as a swing driver. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Assisted in the training of new employees.
Overview
29
29
years of professional experience
1
1
Certification
Work History
FULL TIME COURIER
FEDEX
11.2003 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
RETAIL STORE MANAGER
RITZ CAMERA
09.1999 - 01.2004
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
RETAIL STORE MANAGER
WALMART
11.1996 - 08.1999
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Managed store organization, maintenance, and purchasing functions.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
Bachelor of Science - Business Administration
Benedict College
Columbia, SC05-1996
High School Diploma -
CAINHOY HIGHSCHOOL
Huger, SC06-1990
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Time management
- GPS and route planning
Certification
- Licensed CDL w/Hazmat Endorsement
Timeline
FULL TIME COURIER
FEDEX
11.2003 - Current
RETAIL STORE MANAGER
RITZ CAMERA
09.1999 - 01.2004
RETAIL STORE MANAGER
WALMART
11.1996 - 08.1999
Bachelor of Science - Business Administration
Benedict College
High School Diploma -
CAINHOY HIGHSCHOOL
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