Shanon Bannister
Anderson
Summary
Dynamic Executive Office Manager with a proven track record at Icelaven Development Group LLC, excelling in strategic planning and financial tracking. Adept at enhancing operational efficiencies and managing vendor negotiations, while fostering a collaborative team environment. Skilled in document management and committed to achieving organizational goals through proactive leadership.
Overview
11
11
years of professional experience
Work History
Executive Office Manager
Icelaven Development Group LLC
03.2025 - Current
- Developed organizational procedures and systems for filing, billing, accounts payable, payroll and scheduling.
- Managed contracts and price negotiations with vendors and service providers.
- Oversaw scheduling of conference rooms, meetings, catering and other operational tasks to reduce potential conflicts.
- Managed phone calls, emails, letters and packages.
- Worked with executives to create annual budget and track actual expenses against projected expenses.
- Projected monthly cash expenditures through efficient budgeting and detailed document reviews.
Branch Leader
Truist Bank
01.2023 - 03.2025
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Maintained friendly and professional customer interactions.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Complied with regulatory guidelines and requirements.
- Analyzed business processes to identify cost savings and operational efficiencies.
Branch Coordinator
Truist Bank
06.2019 - 01.2023
- Performed duties in office environment during operating hours.
- Balanced operational awareness with customer focus.
- Maintained scheduling for main branch to keep shifts appropriately staffed.
- Developed strategic plans for day-to-day financial operations.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Branch Teller
Truist Bank
01.2015 - 06.2019
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Education
BBA - Accounting
Anderson University
Anderson, SC12-2027
Skills
- Document management
- Information protection
- Database administration
- Project management
- Financial tracking
- Strategic planning
- Banking operations
- Administrative support
Languages
English
Timeline
Executive Office Manager
Icelaven Development Group LLC
03.2025 - Current
Branch Leader
Truist Bank
01.2023 - 03.2025
Branch Coordinator
Truist Bank
06.2019 - 01.2023
Branch Teller
Truist Bank
01.2015 - 06.2019
BBA - Accounting
Anderson University