Shaquana Wigfall
Charleston
Summary
Hardworking assembler for 10+ years of professional experience producing high-quality builds. My preparedness and attention to detail reading part lists, blueprints and assembly instructions see to it that I complete projects without error. My dexterity, technical skills and stamina allow me to assemble with speed accuracy. Customer Service Representative with over 5 years of experience in telephone customer service, including sales, tech support and customer care Familiar with major customer service software, conflict resolution, and possess a positive attitude.
Experienced Backroom Associate with extensive background pulling orders, staging merchandise, and stocking shelves in support of sales needs. Top-notch problem-solver and communicator with a responsible nature. Desiring new position with room for advancement.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Storeroom Clerk
Volvo Cars
Ridgeville
11.2023 - Current
- Provide production support for vehicle production.
- Processes inbound and outbound material at assigned production line.
- Loads, unloads, and moves materials from trucks, railway cars.
- Complete deliveries and pickups of materials to and from customer.
- Supports minimizing cost caused by lost inventory by maintaining proper records of stock, material issuing and pickups.
- Maintain inventory accuracy of part numbers and counts including: Perform cycle counts on consumables, supports fact finding on occurring issues, make inventory adjustments as approved, maintain appearance and organization of centralized storage location, receive parts coming in booth physically by putting in correct bin locations and within the system.
- Physically stock all received consumables in central storage location
Assembly Team Member
Volvo Cars
Ridgeville
02.2018 - 11.2023
- Operational tasks within his/her team with the right QDFIPS-mindset and according to the rules and instructions.
- Contribute to reach the team targets by helping to generate actions, becoming a contact person and/or part of a role (non-operational activities).
- Perform operator maintenance tasks within his/her team.
- Support the team and the team members to take part of team activities.
- Contribute to good internal (within the team) and external (outside the team) communication.
- Increase his/her competence to be able to maintain and continuously improve his/her activities.
- Spread his/her competence in the team.
- Contribute to a good work environment.
- Support new activities, improvements, and reorganizations.
Quality Inspector/ Production line Operator
Hood Packaging Corporation
Goose Creek
01.2013 - 01.2018
- Preparing reports by collecting, analyzing and summarizing data.
- Working in accordance with deadline for production delivery of products or software.
- Making sure processes adhere to quality standards.
- Report and document discrepancies to supervisor for approval.
- Start up and stop equipment.
- Load and unload item from machines, carts, and dollies repeated throughout 8-12 hours a day.
- Feed or place items on equipment for processing.
- Measure Item using tape measure.
- Pull damaged or ineffective item off the line after inspecting it.
- Place item on conveyor belt for further processing.
- Scrap waste material from machine and record data in the computer.
- Take instructions from supervisors and shift team lead.
- Clean production area by sweeping and removes debris.
- Pack items in huge cardboard boxes.
- Operate pallet jack to move finish item on pallet.
- Work as a team player and also independent.
- Accomplish production goals per day.
Electrical Wiring Technician
Force Protection
Ladson
01.2009 - 02.2013
- Build taped and braided wire harnesses and tractor parts to fit farm tractors.
- Generate parts with an emphasis on fabricating custom wire harnesses.
- Use original type materials including cloth covered wire and rubber terminal insulators.
Education
Paralegal - Associate's degree
Miller Motte Technical College
North Charleston, SCEducation - Diploma
Timberland High School
Saint Stephen, SCSkills
- Customer service
- Analysis skills
- Clear verbal communication
- Effective written communication
- Empathy and understanding
- Decision making
- Conflict resolution
- Proficiency with customer relationship management software
- Basic troubleshooting of common technical issues
- Reliability and Punctuality
- Maintaining a positive attitude
- Teamwork and collaboration
- Patience
- Cycle counting
- Purchase order management
- Shipping and receiving
- Stock control
- Warehouse safety
- Packing and labeling
- Workplace cleanliness
- Return processing expertise
- Stockroom arrangements
- Heavy lifting
- Shipment processing
- Loading and unloading
- Return processing
- Anticipating customer needs
Certification
legal studies, 11/01/12 to Present, certification through Alison courses in legal studies
Additional Information
collaborative, Patient, Quick Learner, Friendly, Organized, Detail-Oriented, Microsoft Word, Effective verbal and written communication skills, Exceptional customer service background, Interacting effectively with a variety of customers, Passion to independently meet and exceed goals, Ready to help and provide a memorable and delightful experience., work well with a team or independently, Solid problem-solving and critical thinking skills, Familiarity with financial products and services, Proficient in Microsoft Office Suite
Awards
National Career Readiness Certificate, 07/01/15, Silver Level
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Storeroom Clerk
Volvo Cars
11.2023 - Current
Assembly Team Member
Volvo Cars
02.2018 - 11.2023
Quality Inspector/ Production line Operator
Hood Packaging Corporation
01.2013 - 01.2018
Electrical Wiring Technician
Force Protection
01.2009 - 02.2013
Paralegal - Associate's degree
Miller Motte Technical College
Education - Diploma
Timberland High School