Shaquanda Barbier
Blythewood
Summary
Compassionate and reliable Direct Support Professional with experience in assisting individuals to lead fulfilling lives. Strong skills in promoting client dignity, independence, and positive interactions within the community. Have made significant contributions in previous roles by implementing personalized care plans that improved overall quality of life for clients. Possess excellent interpersonal skills, conflict resolution abilities, and patience needed for this challenging role. Compassionately known for productivity and efficient task completion. Skilled in behavior management, and personal care assistance. Excels in communication, empathy, and patience to enhance client satisfaction and well-being.
Overview
8
8
years of professional experience
1
1
Certification
Work History
DSP II
SCDDSN Midlands Center
Columbia
09.2025 - Current
- Supervises training needs for individuals and ensures individual service plans (ISP’s) are followed and documented.
- Adhered to agency written rules, regulations, and policies.
- Ensured the health and safety of individuals while following the assigned behavioral support plan (BSP).
- Provided support with direct hands-on individual care as needed.
- Provided guidance to individuals in the development of activities of daily living skills.
- Transport and monitor consumers/clients to off-campus appointments, programs and activities.
- Implements training and serves in programs as outlined in the ISP.
- Assist with daily activities, and engages individuals in group activities in accordance with the Intermediate Care Facility (ICF)/Individual Disabilities (ID) active treatment standards. In keeping with the ISP, completes timely and accurate data collection and/or assessments.
- Maintains documentation in compliance with agency policy and procedures.
- Reports significant events and suspected abuse immediately per agency policy and procedures.
- Supervise DSP staff by monitoring direct care needs for individual clients.
- Provides guidance and training to DSP’s and oversee their work performance.
Shift Leader
Murphy USA
Columbia
04.2022 - 01.2026
- Supervised team members during shifts to ensure smooth operations.
- Assisted customers with inquiries and resolved issues promptly.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
DSP
SCDDSN Midlands Center
Columbia
08.2024 - 09.2025
- Assisted individuals with daily living activities and personal care tasks.
- Supported clients in developing social skills and community engagement.
- Maintained a safe, clean, and supportive environment for clients.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
Administrative Assistant
SCDDSN Midlands Center
Columbia
05.2019 - 06.2020
- Managed daily office operations and ensured smooth workflow at SCDDSN Midlands Center.
- Processed incoming correspondence and directed inquiries to appropriate departments promptly.
- Maintained organized filing systems to support effective record-keeping practices.
- Perform duties of Information/communication specialist.
- Handle telecommunication as well as routing incoming calls to the appropriate area.
- Utilize communication transmitter to transmit and receive information necessary.
- Use of emergency communication system as needed.
- Compose documents of various data and conduct research for reports as directed by Administrative Coordinator.
- Operate and monitored Energy Management and Fire Monitoring systems informing residence, maintenance, and other necessary personnel whenever a discrepancy is noted.
Housekeeper
SCDDSN Midlands Center
Columbia
10.2018 - 05.2019
- Maintained cleanliness of resident living areas and common spaces.
- Disinfected high-touch surfaces to promote a safe environment for residents.
- Reported maintenance issues to supervisors for timely resolution.
- Organized cleaning supplies and equipment for efficient access and use.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, dusted furniture, wiped down surfaces.
- Emptied trash receptacles throughout the property.
Education
Ridge View High School
Columbia, SCSkills
- Active listening
- Life skills training
- Social skills development
- Daily living support
- Effective communication
- Problem solving
- Team building
- Supervision techniques
- Direct care support
- Conflict resolution
- Adaptability and flexibility
- Empathy and patience
- Time management
Certification
- First aid certification completed August 2024.
- Defensive Driving certification completed August 2024.
References
References available upon request.
Timeline
DSP II
SCDDSN Midlands Center
09.2025 - Current
DSP
SCDDSN Midlands Center
08.2024 - 09.2025
Shift Leader
Murphy USA
04.2022 - 01.2026
Administrative Assistant
SCDDSN Midlands Center
05.2019 - 06.2020
Housekeeper
SCDDSN Midlands Center
10.2018 - 05.2019
Ridge View High School