Open To Work
Shaquanda Grice
Greenville
Work Preference
Summary
Diligent Shipping and Receiving Clerk experienced in shipment tracking and logistics operations. Achieved operational efficiency through accurate record-keeping and timely processing, while minimizing discrepancies in fast-paced environments. Committed to team success and productivity through effective communication and strong problem-solving skills.
Overview
6
6
years of professional experience
Work History
Shipping and Receiving clerk and Sap Administrator
Honeywell (Greenwood)
Greer
10.2025 - Current
- Processed incoming shipments using inventory management systems.
- Coordinated outbound shipments to ensure timely delivery.
- Inspected goods for quality and accuracy upon receipt.
- Maintained organized warehouse layout for efficient operations.
- Collaborated with team members to optimize shipping workflows.
- Managed documentation for compliance and tracking purposes.
- Communicated with suppliers regarding order discrepancies and issues.
- Processed outbound shipments, including packing and labeling products for delivery.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Operated computers to access information related to shipping activities.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Prepared packages for shipping and determined most economical shipping methods.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Followed safety protocols to ensure a secure work environment. .
Inventory Quality Control Specialist
Canon Business Process Services .(GE)
Greenville
02.2022 - 08.2025
- Conducted regular quality inspections on incoming inventory shipments.
- Monitored stock levels and reported discrepancies to management.
- Collaborated with team members to improve quality control processes. Receiving orders and checking against stock and inventory records via stock. Kitting and weighing inventory and delivering to the appropriate location in a timely manner.
- Collaborated with team members to improve quality control processes.
- Utilized inventory management software for tracking and documentation.
- Engaged with suppliers to address quality issues and concerns.
- Participated in audits to ensure compliance with corporate standards.
- Ensured that all safety protocols were followed during the handling of hazardous materials.
- Assisted in the implementation of new technologies related to inventory control systems.
- Maintained detailed records of all incoming and outgoing products in the warehouse.
- Performed quality control inspections on all items before they were shipped out.
Customer Service Representative
Truist Call Center
Greenville
10.2020 - 02.2022
- Resolved customer complaints through effective communication and problem-solving techniques.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with inquiries regarding banking services and account management.
- Provided timely responses to customer emails and chat inquiries during peak hours.
- Followed up with customers to ensure satisfaction after issue resolution or service requests.
- Maintained updated knowledge of company policies and procedures for accurate assistance.
- Documented customer interactions accurately in the call center software system.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
Education
Trenton Central High School
Trenton, NJSkills
- Shipping and receiving
- Inventory management
- Shipping coordination
- Order logging
- Documentation management
- Quality control
- Inspection and quality control
- Hazardous material handling
- Inventory tracking
- Materials transportation
- Packing and crating
- Packing equipment operation
- Pallet jack use
- Material handling equipment
- Data entry
- Data entry accuracy
- Microsoft Office Suite
- Process improvement
- Problem solving
- Time management
- Task prioritization
- Team collaboration
- Customer relationship management
- Inspection and quality control
Timeline
Shipping and Receiving clerk and Sap Administrator
Honeywell (Greenwood)
10.2025 - Current
Inventory Quality Control Specialist
Canon Business Process Services .(GE)
02.2022 - 08.2025
Customer Service Representative
Truist Call Center
10.2020 - 02.2022
Trenton Central High School