Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Phlebotomist
Biolife Plasma Services
Charlotte, NC
05.2024 - Current
Performed venipunctures and capillary draws with precision to collect blood samples.
Maintained compliance with safety protocols and infection control measures during all procedures.
Documented donor medical histories accurately to ensure eligibility for donation.
Assisted in training new staff on phlebotomy techniques and best practices.
Monitored donor reactions post-donation, providing immediate care when necessary.
Collaborated with team members to enhance workflow efficiency in donation processes.
Utilized electronic health records systems for accurate data entry and tracking of donations.
Patient Services Supervisor
Morrison Healthcare Food Services
Chester, SC
05.2020 - 05.2024
Supervised daily operations ensuring compliance with healthcare regulations and service standards.
Trained and mentored staff on patient interaction protocols and food safety practices.
Enhanced patient satisfaction by streamlining service delivery processes and addressing concerns efficiently.
Implemented training programs to improve team performance and operational efficiency.
Monitored inventory levels and coordinated supply orders to maintain adequate food resources.
Facilitated communication between departments to ensure seamless patient services and support operations.
Assisted in budget planning, tracking expenditures, and identifying cost-saving opportunities within the department.
Prepared Foods Team Member
Morrison Healthcare Food Services
Chester, SC
04.2018 - 05.2020
Operated kitchen equipment efficiently, ensuring proper maintenance and sanitation protocols were followed.
Collaborated with team members to streamline food preparation processes, enhancing workflow efficiency.
Delivered exceptional customer service by providing samples and engaging with patrons about menu offerings.
Assisted in inventory management by monitoring stock levels and reducing waste through effective use of materials.
Supported training of new staff on food handling practices and kitchen operations to ensure team competency.
Prepared and assembled ingredients for diverse meal options in compliance with food safety standards.
Maintained cleanliness and organization of food preparation areas to ensure compliance with health regulations.
Prepared and assembled a variety of fresh food items in accordance with safety standards.
Developed weekly menus featuring seasonal ingredients, aligning offerings with customer preferences and dietary needs.
Maintained a clean and organized workspace, ensuring efficient food preparation and safety.
Dietary Aide
Morrison Healthcare Food Services
Chester, SC
03.2016 - 04.2018
Maintained cleanliness and organization of kitchen and dining areas.
Supported food service staff in delivering meals to patients efficiently.
Collaborated with team members to ensure timely service during peak hours.
Observed and reported any dietary concerns or patient feedback to supervisors.
Followed safety protocols for food handling and sanitation practices.
Kept all kitchen areas clean, tidy and free of hazards.
Served meals to residents in accordance with established schedules and dietary procedures.
Followed all food safety regulations while preparing meals for patients.
Assisted in meal preparation and presentation according to dietary guidelines.