Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sharlene Smith-Sims

North Charleston,SC

Summary

Dynamic and results-driven professional with extensive experience at ASRC Federal and Guest Services Inc. Proven expertise in team management and employee development, enhancing productivity through effective training and mentoring. Skilled in optimizing operations in every aspect and maintaining high standards of safety and quality, fostering a collaborative work environment.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Prep Cook

ASRC Federal
06.2021 - Current
  • Prepared ingredients by chopping, slicing, and dicing to ensure optimal readiness for meal assembly. Prepped for students counts that ranged from 100 to 700 plus students and staff
  • Maintained cleanliness and organization of workstations to comply with sanitation standards.
  • Assisted in inventory management by monitoring stock levels and reporting shortages to Executive Chef.
  • Trained and assisted new kitchen staff members.
  • Collaborated with kitchen staff to streamline food preparation processes, enhancing operational efficiency.

Supervisor

Nucor
06.2019 - 06.2021
  • Supervised daily operations, ensuring compliance with safety and quality standards.
  • Managed a team of 10+ staff members
  • Trained and mentored team members to enhance productivity and performance.
  • Coordinated staffing schedules to optimize resource allocation during peak hours.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies
  • Assisted with food preparation when needed to ensure smooth daily operations

Lead Supervisor

Guest Services Inc.
06.1998 - 06.2017
  • Supervised daily operations, ensuring adherence to safety protocols and efficiency standards.
  • Supervised a team of 25 + staff members
  • Trained and mentored team members, fostering a collaborative work environment.
  • Implemented process improvements, enhancing workflow and reducing operational delays.
  • Coordinated front of house scheduling for more than 25 staff members
  • Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
  • Instructed employees on proper cleaning and sanitation of equipment and surfaces.
  • Supervised entire production process, from incoming materials and line preparation
  • Supervised daily cash operations, ensuring accurate transactions and efficient service for customers.
  • Trained and mentored cashiers on policies, procedures, and customer service best practices.
  • Maintained a high level of professionalism in all interactions, setting a positive example for the team and cultivating an environment of respect and trust.
  • Worked closely with upper management to fulfill the company's mission and standards

Education

High School Diploma -

Charleston High
Charleston, SC
08-1981

Skills

  • Strong Leadership Abilities
  • Effective Communication with team and management
  • Great Problem Solving results in positive results with conflict arises
  • Ability to adapt in challenging situations
  • Safe food handling
  • Dependable and reliable

Certification

Food Handler Certification- Charleston, SC

Exp. 2029

Timeline

Prep Cook

ASRC Federal
06.2021 - Current

Supervisor

Nucor
06.2019 - 06.2021

Lead Supervisor

Guest Services Inc.
06.1998 - 06.2017

High School Diploma -

Charleston High
Sharlene Smith-Sims