Shaun Henderson
SPARTANBURG
Summary
I've always been the guy who wants to learn it all. I want to know all parts of the business and what I'm doing so that I can be as successful as possible. That also means training your other employees to be able to do the same thing so that when you move up or are out sick someone is there to step up. I always try to be the manager that leads by example but also can fill in the gaps. Not everyone is going to be good at everything but at least they did one thing to the best of their ability, instead of doing half work on something they don't like or can't do well. If you make other happy, then you will be happy. If you work hard, then people will notice. I try to be the hardest worker on and off the clock. Making sure our gym is being taken care of even when I'm not there if I'm just working out. I love this lifestyle and want to continue growing with it.
Overview
14
14
years of professional experience
Work History
Team Lead
Crunch Fitness Spartanburg
05.2023 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Designed strategic plan for component development practices to support future projects.
- Developed and maintained effective relationships with key stakeholders to better understand their needs and expectations.
- CPR certified
- Anything and everything the gym needs to be successful. I tell everyone I treat it like it's mine because my name is own and everyone knows I work there. I love the gym environment and know this now where I want to be the rest of my life.
Kitchen Manager
John's Cafe
10.2018 - 05.2023
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food. Still ServSafe certified until 2026.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
Kitchen Manager
Taco Dog
08.2009 - 02.2019
- Started at minimum wage when I was in high school and slowly worked my way up to kitchen manager learning the ends and out of the business
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Purchased food and cultivated strong vendor relationships.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Maximized quality assurance by completing frequent line checks.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
Education
High school diploma -
Broome High School
Spartanburg, SC05.2011
Skills
- Schedule Management
- Regulatory Compliance
- Performance Improvement
- Equipment Maintenance
- Complaint Resolution
- Adaptability
- Delegation skills
- Time management
- Task prioritization
- Operations management
- Relationship building
- Organizational skills
- Attention to Detail
- Technical Support
- Staff Education and Training
- Evaluating Employee Work
Timeline
Team Lead
Crunch Fitness Spartanburg
05.2023 - Current
Kitchen Manager
John's Cafe
10.2018 - 05.2023
Kitchen Manager
Taco Dog
08.2009 - 02.2019
High school diploma -
Broome High School
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