Shauna Ruiz
Johns Island
Summary
Energetic and dependable individual with strong organizational and leadership skills, experienced in overseeing daily operations and driving excellent customer service.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
Johns Island, SC
11.2022 - Current
- Resolved customer inquiries and complaints, enhancing overall satisfaction ratings.
- Oversaw store readiness by implementing opening and closing protocols and maintaining balanced cash tills.
- Managed transaction processes through POS software, ensuring accuracy in cash and credit card handling.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw photo kiosk services, providing assistance and troubleshooting to users.
- Managed inventory by stocking shelves and organizing backroom overstock efficiently.
- Utilized store scanner to facilitate efficient back-of-house operations.
Education
GED -
SC Department of Education
Columbia, SCSkills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Cash handling expertise
- Sales monitoring
- Problem-solving
- Inventory counts
- POS system operation
Timeline
Shift Supervisor
CVS Pharmacy
11.2022 - Current
GED -
SC Department of Education