SHAWN CLEWS
Columbia
Summary
Experienced Security Officer with strong skills in emergency response, conflict resolution, and security procedures. Demonstrated ability to maintain a safe environment through effective communication and problem-solving. Eager to leverage expertise in security operations to support a team-focused environment and ensure the protection of personnel and property.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Senior Security Officer - Corporal
Penn State Health
Enola, PA
02.2026 - Current
- Developed and implemented comprehensive security protocols to ensure safety across multiple facilities.
- Led crisis management initiatives, coordinating responses to emergencies and security threats.
- Managed security staff recruitment, training, and performance evaluations to enhance team effectiveness.
- Collaborated with law enforcement and emergency services to strengthen community safety partnerships.
- Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
- Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
- Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
- Maintained compliance with local, state, and federal regulations by staying current on industry standards and best practices.
- Conducted thorough investigations into reported incidents, leading to the identification of perpetrators and prevention of future occurrences.
- Managed a team of security personnel, providing training and development opportunities to ensure their consistent growth and effectiveness.
Security Officer
Penn State Health
Enola, PA
03.2024 - 02.2026
- Patrolled premises regularly to maintain order and establish security presence.
- Utilized strong communication skills to interact with staff, guests, vendors and law enforcement personnel in a professional manner.
- Enforced safety regulations, policies and procedures to ensure a safe environment.
- Patrolled assigned areas on foot or in a vehicle to monitor safety and security of personnel and property.
- Prepared detailed reports of security incidents and investigations.
- Enforced safety and security regulations to protect property and personnel.
- Performed routine checks of fire alarms, door locks, lighting systems and surveillance equipment for proper functioning.
- Conducted regular inspections of the facility to identify potential hazards or security risks.
- Maintained and securely retained series of keys, controlling access to locked areas.
- Responded quickly to emergency situations using sound judgment to resolve issues promptly.
- Secured exits and entrances at end of operations, controlling access to building.
- Responded to alarms by investigating and assessing situation.
- Wrote comprehensive incident reports and conducted thorough investigations.
- Monitored security camera footage and reviewed daily reports from alarm systems.
- Assisted employees with various tasks including lockouts, escorts and lost items retrieval.
- Confronted and restrained hostile and abusive persons in manner necessary to reduce risk of personal injury to staff and visitors.
- Trained new hires on proper use of security equipment such as cameras, radios and alarm systems.
Corrections Officer
Pennsylvania Department of Corrections
Frackville, Pennsylvania
04.2016 - 07.2023
- Managed daily operations of the correctional facility including overseeing inmate movement, meal distribution, and recreational activities.
- Utilized problem solving skills to resolve conflicts between inmates or staff members.
- Assessed inmate behavior, monitored activities, and enforced disciplinary rules.
- Do written and detailed reports of inmate activity, misconducts, and running of the institution.
- Demonstrated ability to defuse potentially violent situations through effective communication techniques.
- Implemented appropriate measures in response to emergency situations such as medical emergencies or disturbances among inmates.
- Monitored surveillance cameras to detect suspicious activity within the facility.
- Investigated incidents involving violence or contraband violations within the prison system.
Security Officer
Lehigh Valley Hospital
Hazleton, PA
04.2021 - 02.2022
- Patrolled premises regularly to maintain order and establish security presence.
- Utilized strong communication skills to interact with staff, guests, vendors and law enforcement personnel in a professional manner.
- Enforced safety regulations, policies and procedures to ensure a safe environment.
- Patrolled assigned areas on foot or in a vehicle to monitor safety and security of personnel and property.
- Prepared detailed reports of security incidents and investigations.
- Conducted regular inspections of the facility to identify potential hazards or security risks.
- Monitored and authorized entrance of vehicles or people to keep property secure.
- Responded quickly to emergency situations using sound judgment to resolve issues promptly.
- Interacted courteously with public while maintaining order at large gatherings and events.
- Wrote comprehensive incident reports and conducted thorough investigations.
- Monitored security camera footage and reviewed daily reports from alarm systems.
- Escorted and observed guests and employees, maximizing safety and protection.
- Confronted and restrained hostile and abusive persons in manner necessary to reduce risk of personal injury to staff and visitors.
- Trained new hires on proper use of security equipment such as cameras, radios and alarm systems.
Corrections Officer
Pennsylvania Department of Corrections
Skippack, PA
08.2010 - 04.2016
- Managed daily operations of the correctional facility including overseeing inmate movement, meal distribution, and recreational activities.
- Utilized problem solving skills to resolve conflicts between inmates or staff members.
- Assessed inmate behavior, monitored activities, and enforced disciplinary rules.
- Ensured that all areas of the correctional facility are secure at all times by performing regular inspections.
- Developed expertise in conducting security searches and pat-downs to ensure safety of inmates and staff.
- Demonstrated ability to defuse potentially violent situations through effective communication techniques.
- Maintained accurate records of all incoming and outgoing prisoners.
- Monitored surveillance cameras to detect suspicious activity within the facility.
- Investigated incidents involving violence or contraband violations within the prison system.
- Conducted training sessions for new corrections officers on policies and procedures related to correctional facility operations.
- Secured and tracked weapons and other valuable items.
- Inspected conditions of locks, window bars and doors to verify security and help prevent escapes.
- Administered daily counts of inmates and documented for recordkeeping.
Correctional Officer
Dauphin County Prison
Harrisburg, PA
12.2000 - 07.2010
- Demonstrated ability to handle difficult inmates in a professional and effective manner.
- Maintained order within the facility by conducting searches, shakedowns, head counts and pat downs as necessary.
- Developed excellent communication skills to de-escalate potentially volatile situations.
- Monitored inmate behavior to prevent crime, escape attempts, and other dangerous activities.
- Administered daily counts of inmates and documented for recordkeeping.
- Enforced institutional rules through verbal warnings, written reports or physical intervention as needed.
- Made periodic patrols of quarters and work areas and initiated counts of inmates at regular and irregular intervals.
- Participated in regular training sessions to stay up-to-date on changes in correctional policies and procedures.
- Searched cells or living quarters for contraband and unapproved items.
- Managed security operations during special events such as prisoner transportations, court appearances, medical visits and family visits.
- Controlled disruptive behavior by voicing verbal orders and using physical force.
- Conducted investigations into incidents of inappropriate behavior.
- Distributed meals and monitored inmate intake of nutritional requirements.
- Searched inmates and cells for contraband and confiscated unauthorized items.
- Recorded information, such as prisoner identification, charges, and incidents of inmate disturbance, keeping daily logs of prisoner activities.
Education
High School Diploma - undefined
North Schuylkill High School
Ashland, Pennsylvania06.1989
Skills
- Security Procedures
- Staff Management
- Discretion and Confidentiality
- Integrity and Honesty
- Restraint Techniques
- Emergency Response
- De-Escalation Techniques
- Crisis Management
- Verbal Communication
- Problem Solving
- Empathy and Compassion
- Assertiveness
- Conflict Resolution
- Written Communication
- CPR Certification
Certification
- First Aid/CPR
- OC
- Taser qualified
- Handcuff qualified
- Basic IAHSS certification
Timeline
Senior Security Officer - Corporal
Penn State Health
02.2026 - Current
Security Officer
Penn State Health
03.2024 - 02.2026
Security Officer
Lehigh Valley Hospital
04.2021 - 02.2022
Corrections Officer
Pennsylvania Department of Corrections
04.2016 - 07.2023
Corrections Officer
Pennsylvania Department of Corrections
08.2010 - 04.2016
Correctional Officer
Dauphin County Prison
12.2000 - 07.2010
High School Diploma - undefined
North Schuylkill High School