Shawn Owen
Ladson
Summary
Proven CNC Mill Operator at DC Machine, adept in optimizing tool paths and ensuring quality inspection, significantly enhancing production efficiency. Leveraged strong communication skills and safety compliance to streamline operations across roles, including management at Wicked Waffles. Achieved notable customer satisfaction improvements and operational excellence, demonstrating a commitment to results and safety.
Overview
8
8
years of professional experience
Work History
CNC Mill Operator
DC Machine
10.2022 - Current
- Adapted to changes in production schedules or demands with flexibility, ensuring on-time delivery of parts to internal customers or external clients.
- Optimized tool paths to reduce cycle times while maintaining high-quality surface finishes.
- Maximized machine uptime through timely changeovers between different jobs or materials.
- Reduced downtime by performing preventive maintenance on CNC milling machines and equipment.
- Streamlined production processes by developing efficient workholding fixtures and tooling setups for CNC mills.
Owner/Operator
Wicked Waffles
02.2021 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
Chef, Operator
Jonny Poppers, Food Truck
01.2019 - 01.2021
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Trained kitchen staff to perform various preparation tasks under pressure.
Key Holder Merchandising Specialist
Best Buy
06.2016 - 05.2019
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
Education
Associate of Applied Science - Culinary Arts
Trident Technical College
Charleston, SC05.2019
Skills
- Deburring Techniques
- Tool selection
- Hand and power tools
- Computer Skills
- Part inspection
- Written and verbal communication
- Safety Compliance
- Safety Procedures
- Quality Inspection
Timeline
CNC Mill Operator
DC Machine
10.2022 - Current
Owner/Operator
Wicked Waffles
02.2021 - Current
Chef, Operator
Jonny Poppers, Food Truck
01.2019 - 01.2021
Key Holder Merchandising Specialist
Best Buy
06.2016 - 05.2019
Associate of Applied Science - Culinary Arts
Trident Technical College
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