Shawna Toler

• Reviewed medical documentation for accurate coding and compliance with regulations.
• Assisted in the identification and resolution of coding discrepancies to ensure accuracy.
• Utilized coding software to input and validate patient data efficiently.
• Collaborated with healthcare providers to clarify information for precise coding assignments.
• Maintained up-to-date knowledge of coding guidelines and healthcare regulations.
• Supported team members in understanding coding processes and standards through collaboration.
• Participated in continuing education opportunities to maintain professional growth and stay current with best practices in outpatient coding.
• Reduced claim denials by ensuring accurate assignment of appropriate ICD-10 codes to diagnoses and CPT codes to procedures.
• Mentored fellow coders to enhance their skillset and productivity within the team environment.

• Reviewed medical documentation for accurate coding and compliance with regulations.
• Assisted in the identification and resolution of coding discrepancies to ensure accuracy.
• Utilized coding software to input and validate patient data efficiently.
• Collaborated with healthcare providers to clarify information for precise coding assignments.
• Maintained up-to-date knowledge of coding guidelines and healthcare regulations.
• Supported team members in understanding coding processes and standards through collaboration.
• Participated in continuing education opportunities to maintain professional growth and stay current with best practices in outpatient coding.
• Reduced claim denials by ensuring accurate assignment of appropriate ICD-10 codes to diagnoses and CPT codes to procedures.
• Mentored fellow coders to enhance their skillset and productivity within the team environment.

▪ Experience with Windows and PC, PHS, STAR, APM, ECW, Pulse Point, Microsoft Outlook, RevRunner, AHIQA, Teletracking, Viewpoint

▪ Flexibility in days and hours worked including flexibility in working different facilities and ability to prioritize work and meet deadlines

▪ Patient registration includes the ability to greet and interview patients, obtaining correct demographics including insurance, placing radiology orders, obtaining required forms, placing patient in assigned rooms for admissions including labor and delivery, and nursery, the ability to register different types of services at multiple locations

▪ Financial responsibilities include ability to process all forms of payments, supply patients with bills, refer patients to necessary benefits counselors for additional assistance, collect past due balance, and collect self and prompt pay payments, insurance verifications, charge reconciliation

▪ Additional responsibilities and abilities have included volunteering in assisting in training multiple new hires, patient scheduling, ability to give guidance to coworkers, volunteering for green spots, volunteering to join Access on Call Team, Peer Interviewing Team, volunteering for project assisting quality assurance team to verify insurance, knowledge of the multiple tools and resources available to effectively complete job