Dynamic professional with a proven track record at Uber, excelling in driver onboarding and route optimization. Skilled in vehicle maintenance and effective communication, I enhance operational efficiency and driver satisfaction. My adaptability and attention to detail ensure compliance and safety, contributing to a seamless experience for all stakeholders.
Overview
22
22
years of professional experience
Work History
Uber Partner
Uber
12.2024 - Current
Managed driver onboarding process, ensuring compliance with local regulations and company policies.
Optimized route planning to enhance driver efficiency and minimize wait times for riders.
Facilitated communication between drivers and support teams, resolving issues promptly to improve satisfaction.
Implemented training programs for new drivers, focusing on safety protocols and service standards.
Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
Shipping and Receiving Clerk
CMOP
08.2008 - 11.2010
Processed incoming shipments, ensuring accurate documentation and adherence to safety protocols.
Coordinated outbound shipments, optimizing packing methods for efficiency and cost-effectiveness.
Maintained inventory accuracy through regular cycle counts and reconciliations of stock levels.
Operated warehouse equipment, including forklifts and pallet jacks, to facilitate efficient material handling.
Collaborated with procurement team to ensure timely replenishment of stock based on inventory levels.
Processed invoices and order forms for goods received and shipped for proof of transactions.
Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
Behavior Specialist
Disability Board
04.2005 - 01.2008
Developed individualized behavior intervention plans for clients to promote positive outcomes.
Collaborated with interdisciplinary teams to ensure comprehensive care and support for individuals with disabilities.
Conducted assessments to identify behavioral challenges and implemented appropriate strategies for improvement.
Facilitated training sessions for staff on behavior management techniques and best practices in client engagement.
Monitored client progress and adjusted interventions based on data analysis and observed behaviors.
Maintained detailed documentation of client interactions and progress for compliance with regulatory standards.
Evaluated the effectiveness of behavior interventions using data-driven approaches, making adjustments as needed to ensure success.
CNA
Trinity Mission Health & Rehab
07.2003 - 10.2006
Provided direct patient care, assisting with daily living activities and maintaining comfort.
Monitored vital signs, reporting changes to nursing staff promptly for timely interventions.
Assisted in the implementation of individualized care plans, ensuring consistency and quality of care.
Maintained accurate patient records and documentation in compliance with healthcare regulations.
Trained new staff on best practices in patient care techniques and facility protocols for efficiency.
Contributed to infection control measures, promoting a safe environment for patients and staff alike.
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.