Shayla Myers
Dillon
Summary
Results-driven Assistant Branch Manager known for high productivity and efficiency in task completion. Possess specialized skills in customer service management, operational oversight, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring successful branch operations and customer satisfaction. Commitment to continuous improvement drives consistent achievement of objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Branch Manager
Heights Finance
Dillon
10.2022 - Current
- Coordinated loan processing and documentation for client applications, ensuring compliance and timely approvals.
- Trained new employees on company policies and branch procedures to enhance team integration and performance.
- Maintained accurate records of transactions and branch reports.
- Provided leadership and direction to staff members in order to ensure efficient operations of the branch.
- Executed promotional campaigns to boost product awareness, resulting in increased client engagement.
General Store Manager
Dollar Tree Stores
Dillon
06.2018 - 10.2022
- Supervised daily operations, enhancing store performance and customer satisfaction.
- Managed inventory levels to maintain product availability for customers.
- Trained and developed staff to enhance service quality and teamwork.
- Coordinated staffing schedules to align with customer demand and optimize service.
- Monitored sales trends and adjusted strategies to improve store performance.
- Conducted regular safety audits to maintain a secure shopping environment.
- Oversaw daily operations of store, including inventory, and supply restocking, cash-handling and assisting customers.
- Supervised receiving, stocking, merchandising, display maintenance and other related tasks.
- Achieved budget targets through effective expense control and waste reduction.
Teacher
Marion County School District
Mullins
08.2016 - 05.2019
- Developed engaging lesson plans aligned with curriculum standards.
- Facilitated classroom discussions to boost student understanding and active participation.
- Managed classroom behavior through positive reinforcement techniques, fostering a supportive learning environment.
- Maintained a safe and orderly learning environment for all students.
- Utilized technology, including interactive whiteboards and online resources, to enrich instructional delivery.
- Communicated regularly with parents regarding student performance and needs.
Education
Associate of Arts - Early Childhood Education
Florence Darlington Tech
Florence, SCSkills
- Loan processing
- Regulatory compliance
- Branch operations
- Document management
- Customer relationship management
- Sales strategy
- Financial analysis
- Time management
Certification
Notary Public
Timeline
Assistant Branch Manager
Heights Finance
10.2022 - Current
General Store Manager
Dollar Tree Stores
06.2018 - 10.2022
Teacher
Marion County School District
08.2016 - 05.2019
Associate of Arts - Early Childhood Education
Florence Darlington Tech