Shayna Ervin
Timmonsville
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
CNA
Oakhaven Nursing Center
Darlington
05.2022 - 10.2025
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff immediately.
- Maintained cleanliness and safety in resident living areas and common spaces.
- Collaborated with healthcare team to implement individualized care plans.
- Provided emotional support and companionship to residents during daily interactions.
- Documented patient information accurately in electronic health records systems.
- Assisted with mobility and transportation of residents within the facility.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
Cashier
Academy Sports Outdoors
Florence
08.2019 - 05.2022
- Processed customer transactions accurately and efficiently at the checkout counter.
- Assisted customers in locating merchandise and answering product inquiries.
- Maintained cleanliness and organization of the cash register area.
- Engaged with customers to create a friendly shopping experience.
- Managed cash drawers, ensuring accurate cash handling throughout shifts.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Receptionist
McLeod Regional Medical Center
Florence
08.2016 - 09.2019
- Managed front desk operations and ensured smooth patient check-in processes.
- Answered multi-line phone system and directed calls to appropriate departments.
- Scheduled patient appointments and coordinated with medical staff for availability.
- Maintained accurate patient records and updated information in electronic systems.
- Assisted patients with inquiries and provided information about services offered.
- Processed insurance verification and collected necessary documentation from patients.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
Education
High School Diploma -
Lamar High School
Lamar, SC06-2010
Skills
- Patient care
- Vital signs monitoring
- Electronic health records
- Care plan implementation
- Mobility assistance
- Customer relationship management
- Cash handling
- Point of sale operation
- Customer assistance
- Transaction accuracy
- Inventory management
- Patient scheduling
- Front desk management
- Insurance verification
- Multi-line phone operation
- Customer service
- Appointment coordination
- Time management
- Attention to detail
Timeline
CNA
Oakhaven Nursing Center
05.2022 - 10.2025
Cashier
Academy Sports Outdoors
08.2019 - 05.2022
Receptionist
McLeod Regional Medical Center
08.2016 - 09.2019
High School Diploma -
Lamar High School