Shayne Leonard
Lexington
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 10 -year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
11
11
years of professional experience
Work History
Director of Client Relations
Relational Wealth Management
11.2020 - Current
- Assisted in the management of $40,000,000 in client assets.
- Recruited 50+ Interns from Darla Moore Business School & helped structure and coordinate the internship program every semester.
- Created, monitored and pursued client business and financial plans.
- Reported field activity, interactions and results weekly.
- Developed proposals and collaborated with team preparing presentation materials.
- Documented accurate data on customer relationships to maintain strong ties and customer satisfaction.
- Educated community about services by presenting key information.
- Developed relationships with executives to generate ideas and pursue opportunities.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed accounts to retain existing relationships and grow share of business.
- Organized promotional events and interacted with community to increase sales volume.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on each clients' individual needs.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
Fitness Director
Crunch Fitness
10.2019 - 11.2020
- Made 30-50 outbound contacts daily including current and prospective clients.
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
- Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Instructed gym members about correct use of weight resistance and cardiovascular equipment.
- Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
- Designed specific workout systems for individual clients based on performance ability.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Manager
Anytime Fitness
10.2017 - 12.2018
- Maintained 90-97% close rate from 1/18 - 8/18
- Prioritized and accomplished wide range of tasks each shift.
- Prepared sales slips and sales contracts.
- Maintained records related to sales.
- Proposed innovative marketing ideas.
- Helped customers with questions, problems and complaints in person and via telephone.
- Developed positive customer relationships through friendly greetings and excellent service.
CEO
Apotheon eSports
11.2015 - 07.2018
- Built strategic alliances with other e-Sports organizations that resulted in more team representation.
- Led creation of recruiting plans for all open positions.
- Hired employees and initiated new hire paperwork process.
- Posted positions through approved recruitment channels.
- Talent Scouted for different titles to expand into within e-Sports
- Analyzed industry trends and compiled market research data to inform planning and strategy.
- Facilitated/negotiated one of the largest transactions in e-Sports for Call of Duty at the time.
Realtor
Century 21 J. Bolos
08.2015 - 08.2017
- Represented buyers and sellers of developed and undeveloped properties.
- Showed properties to potential buyers and other brokers at open houses and by appointment.
- Negotiated, facilitated and managed real estate transactions.
- Presented purchase offers to sellers for consideration.
- Negotiated contracts on behalf of clients.
Inside Sales Associate
Frontpoint
05.2014 - 11.2014
- Completed up to 100 daily cold call dials.
- Set company record in the month of November with a 68% close rate.
- Managed and recorded all leads from outbound telephone marketing.
- Set up new accounts, established customer credit and set up payment methods.
- Emphasized product features based on analysis of customers' needs.
- Maintained friendly and professional customer interactions at all times.
Outside Sales
SolarCity
01.2014 - 04.2014
- Quoted prices, credit terms and other bid specifications.
- Contacted new and existing customers to discuss how their needs could be met through specific products and services.
- Identified prospective customers by using business directories and following leads from existing clients.
- Crafted sales contracts for orders obtained and submitted orders for processing.
- Selected the correct products based on customer needs, product specifications and applicable regulations.
- Attended monthly sales meetings and quarterly sales trainings.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Education
High School Diploma | Post Graduate Classes -
Fork Union Military Academy
Fork Union, VA2012
High School Diploma -
Fairfax Baptist Temple Academy
Fairfax, VA2012
Skills
- Concept Development
- Effective Customer Communication
- Market Research Analysis
- Interpersonal Communication Skills
- Personnel Management
- Consultative Sales Approach
- Team Development
- Account Acquisition
- Public and Media Relations
- Brand Development
Accomplishments
At a club soccer level, led the arlington Venom to 40 straight regular season shutouts, 3 NCSL Division 1 titles, 3 consecutive state championship appearances and helped bring the team from 20th in the state of VA to 2nd Nationally. 2007-2011
I also represented the olympic development program at the state, regional and national level. I helped lead the 21 best soccer players in Virginia to multiple regional championships and a national title game in 2011. 2007-2011
Played in two international tournaments in Costa Rica and Germany.
Fork Union Military Academy (2012) -
First post-graduate student in over 100 years to receive the "Flag Coin," symbolizing the highest level of respect and honor as a civilian. It was awarded to me by Rear Admiral J. Scott Burhoe.
Address
Shayne Leonard
ShayneLeonardsc@gmail.com
144 Misty Dew Ln, Lexington SC
Timeline
Director of Client Relations
Relational Wealth Management
11.2020 - Current
Fitness Director
Crunch Fitness
10.2019 - 11.2020
Manager
Anytime Fitness
10.2017 - 12.2018
CEO
Apotheon eSports
11.2015 - 07.2018
Realtor
Century 21 J. Bolos
08.2015 - 08.2017
Inside Sales Associate
Frontpoint
05.2014 - 11.2014
Outside Sales
SolarCity
01.2014 - 04.2014
High School Diploma -
Fairfax Baptist Temple Academy
High School Diploma | Post Graduate Classes -
Fork Union Military Academy
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