Shea Alexander
Summerville,WI
Summary
Associate-level Human Resources Business Partner with 4+ years of people and HR experience supporting leaders and employees across healthcare, athletics, retail, and military environments. Trusted advisor to managers on performance management, employee relations, policy interpretation, and people process execution. Known for a hands-on, scrappy approach in fast-paced settings and for balancing empathy with consistency and compliance. U.S. Army Veteran currently pursuing a Master’s in Human Resources and Employment Relations, with a strong interest in growing within a high-growth, technology-driven organization.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant, HR Operations
Medical University of South Carolina (MUSC)
Charleston, SC
12.2025 - Current
- Partner with department leadership to support people operations for a multidisciplinary workforce, serving as a first point of contact for employee questions, concerns, and HR process guidance.
- Advise managers and employees on HR policies, leave administration (FMLA, disability, PTO), onboarding requirements, and documentation standards, escalating complex employee relations matters appropriately.
- Execute end-to-end onboarding processes including Workday access, orientation coordination, credential tracking, and compliance documentation, ensuring timely and accurate employee integration.
- Maintain and audit highly confidential employee and patient information in alignment with HIPAA, institutional policy, and HR compliance standards.
- Support HR reporting, data integrity, and documentation preparation, reinforcing consistent and compliant people practices across the department.
Director of Youth Development
Impact City FC
Charleston, SC
09.2023 - Current
- Serve as a people business partner to organizational leadership, supporting performance management, engagement, and development for over 15 coaches and staff members.
- Coach leaders and staff on performance expectations, feedback delivery, corrective actions, and conflict resolution, ensuring consistency with organizational standards and values.
- Partner with leadership on culture, retention, communication, and change initiatives, acting as a liaison between staff, parents, and executive leadership.
- Address and resolve employee-equivalent relations issues, supporting objective documentation and fair outcomes in sensitive situations.
- Ensure compliance with organizational policies, safety protocols, and youth protection standards while maintaining a positive, inclusive environment.
Store Manager of Operations
Tradehome Shoes
Lawton, OK
07.2018 - 07.2019
- Managed full employee lifecycle including hiring, onboarding, training, scheduling, performance coaching, and corrective action.
- Interpreted and enforced company policies while supporting employee engagement, retention, and operational performance.
- Built staffing plans aligned with business needs and sales volume in a fast-paced retail environment.
- Trained and mentored team members on best practices in retail management.
Parachute Rigger
United States Army
Anchorage, AK
06.2015 - 06.2018
- Coordinated personnel actions including evaluations, promotions, leave processing, and records management for over 200 service members.
- Delivered compliance-driven training and enforced personnel policies in a highly regulated, high-accountability environment.
- Supported workforce readiness, morale, and performance under operational pressure.
- Developed and implemented employee engagement initiatives to enhance workplace culture.
Education
Master of Science - Human Resources And Employment Relations
The Pennsylvania State University
University Park, PA08-2026
Bachelor of Science - Labor And Human Resources
The Pennsylvania State University
University Park, PA05-2025
Skills
- HR Business Partner Support
- Employee Relations & Investigations
- Performance Management & Coaching
- Policy Interpretation & Compliance
- Manager Advisory & Leader Support
- Onboarding & Workforce Planning
- HR Operations & Process Execution
- Documentation, Reporting & Confidentiality
- Cross-Functional Collaboration
- Workday / HRIS Support
Certification
- Strategic Human Resources and Workplace Ethics – Penn State
- Human Resources and Employment Relations Foundations – Penn State
- Talent Management – Penn State
- Society for Human Resource Management (SHRM), Student Member
Timeline
Administrative Assistant, HR Operations
Medical University of South Carolina (MUSC)
12.2025 - Current
Director of Youth Development
Impact City FC
09.2023 - Current
Store Manager of Operations
Tradehome Shoes
07.2018 - 07.2019
Parachute Rigger
United States Army
06.2015 - 06.2018
Master of Science - Human Resources And Employment Relations
The Pennsylvania State University
Bachelor of Science - Labor And Human Resources
The Pennsylvania State University