Sheila Parker
West Columbia
Summary
Dynamic assembler with a proven track record at Vocational Rehabilitation Services, excelling in assembly and production. Demonstrated strong problem-solving skills and attention to detail, enhancing efficiency and reducing waste. Adapted quickly to new projects, consistently meeting production targets while maintaining a safe and organized work environment.
Overview
2026
2026
years of professional experience
Work History
Assembler
Vocational Rehabilitation Services
- Utilized hand tools and machinery to complete assembly tasks efficiently.
- Assembled components following detailed specifications and safety protocols.
- Maintained clean and organized workstations to promote operational efficiency.
- Increased production efficiency by assembling components quickly and accurately.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
- Enhanced assembly line efficiency by consistently meeting daily production targets.
- Improved assembly line versatility by quickly adapting to new product launches.
- Maintained clean and safe work environment, adhering to health and safety protocols.
- Reduced material waste, carefully following assembly instructions and protocols.
- Assembled components with minimal supervision, exceeding expected project milestones.
Guest Service Representative
J&P Hospitality Management, LLC
12.2023 - Current
- Provided exceptional customer service by addressing guest inquiries and resolving issues promptly.
- Assisted in managing front desk operations, ensuring efficient check-in and check-out processes.
- Maintained accurate records of guest information and preferences to enhance personalized service.
- Collaborated with housekeeping and maintenance teams to ensure high standards of cleanliness and functionality.
- Executed daily cash handling procedures, including processing payments and balancing cash drawers accurately.
- Trained new team members on operational protocols, contributing to a cohesive work environment.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
- Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
- Participated in ongoing training programs to stay current on industry trends, best practices, and emerging technologies affecting the hospitality sector.
- Maintained detailed knowledge of hotel amenities, services, policies, and procedures to provide accurate information to guests.
- Implemented guest feedback system to gather insights for service improvements.
- Responded to guest inquiries to maximize guest satisfaction.
- Maintained high level of professionalism and discretion when dealing with guests.
Extended Stay of America
Extended Stay America Corp.
05.2023 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Trained new staff on company policies, systems, and best practices for customer engagement.
- Led team of customer service representatives to enhance service quality and efficiency.
- Monitored performance metrics to identify areas for improvement within the team.
- Managed escalated customer issues, ensuring swift resolution and maintaining positive relationships with clients.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Supervised housekeeping staff to ensure high cleanliness standards and efficient workflow.
- Placed orders for housekeeping supplies and guest toiletries.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Maintained a safe working environment by enforcing safety guidelines and conducting regular inspections for potential hazards.
- Ensured compliance with all hotel policies and local regulations related to hygiene and sanitation standards.
- Led cross-functional efforts between maintenance department and housekeeping unit for quick resolution of facility-related issues.
- Rotated linens in storerooms and replenished when supplies ran low.
Director of Operations
Greenwood Recovery for Women, LLC
09.2019 - 03.2023
- Oversaw budget management, ensuring alignment with organizational financial goals.
- Analyzed performance metrics to identify areas for operational improvement and cost reduction.
- Oversaw day-to-day production activities in accordance with business objectives.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Defined, implemented, and revised operational policies and guidelines.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
- Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular auditschecks.
- Drove revenue growth through the identification of new market opportunities and the expansion of existing products/services offerings.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Directed budget development, budgetary controls and recordkeeping to make informed financial decisions.
- Directed budget development, creation of budgetary controls and recordkeeping systems and investment management.
- Prepared accurate financial statements at end of quarter to summarize financial health and business performance.
- Ensured accurate financial reporting, maintaining compliance with GAAP, SEC regulations, and internal policies.
- Implemented tax planning strategies that minimized liabilities while ensuring full compliance with local, state, and federal laws.
- Completed in-depth analyses of risks to control company profile, enhance systems, and track legal concerns.
- Managed banking reconciliations and monthly balance sheet statements.
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
- Assisted executive management in making informed business decisions with accurate ad-hoc financial analysis as needed.
- Managed complex tax filings, ensuring accuracy and compliance with changing tax laws.
- Utilized financial software to prepare consolidated financial statements.
- Posted daily receipts and payments in accordance with corporate protocols.
- Established QuickBooks accounting system to reflect accurate financial records.
- Entered figures using 10-key calculator to compute data quickly.
- Controlled costs to keep business operating within budget and increase profits.
- Completed tax forms in compliance with legal regulations.
- Reconciled and corrected issues with financial records.
- Maintained and processed invoices, deposits, and money logs.
- Inspected account books and recorded transactions.
- Oversaw inventory management processes, ensuring availability of essential supplies for daily operations.
- Maintained database systems to track and analyze operational data.
- Devised and implemented processes and procedures to streamline operations.
Packing, Shipping, and Receiving Assembler
Park Seed Wholesale
09.2019 - 11.2019
- Expedited order processing time through effective organization and prioritization of tasks.
- Ensured safe working conditions by adhering to company policies and promptly addressing potential hazards.
- Sustained a clean work environment following workplace safety guidelines to prevent accidents or injuries on the job site.
- Collaborated with team members to meet daily production targets while maintaining high-quality standards.
- Operated hand truck to transport shipments from shipping and receiving platform to storage and work areas.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Boxed, labeled, and transported items to support assembly operations.
- Consistently upheld company values and policies throughout daily operations, fostering an environment of integrity, respect, and accountability within the workplace.
- Played key role in successful launch of new product line by adapting quickly to new assembly procedures.
- Generated and maintained accurate production records.
- Assembled components with minimal supervision, exceeding expected project milestones.
Education
No Degree - Business Administration
Williamsburg Technical College
Kingstree, SCGED -
Georgetown High School
Georgetown, SC09-1995
Skills
- Assembly and production
- Problem-solving
- Attention to detail
- Repetitive work
- Manufacturing
- Workplace safety
- Small parts assembly
- Visual inspection
- Time management
- Final assembly processes
- Safety regulations adherence
- Team collaboration
Timeline
Guest Service Representative
J&P Hospitality Management, LLC
12.2023 - Current
Extended Stay of America
Extended Stay America Corp.
05.2023 - 12.2023
Director of Operations
Greenwood Recovery for Women, LLC
09.2019 - 03.2023
Packing, Shipping, and Receiving Assembler
Park Seed Wholesale
09.2019 - 11.2019
Assembler
Vocational Rehabilitation Services
No Degree - Business Administration
Williamsburg Technical College
GED -
Georgetown High School
References
Teri Smoak 803-397-4325
Addie Williams 863-258-3654
Shelia Reynolds 864-229-5827
Della Troutman 803-915-3767