Sheila Smith
Mullins
Summary
Dedicated Administrative Professional with extensive experience in healthcare and property management. Proven ability to manage complex administrative tasks, enhance operational efficiency, and support clinical teams. Seeking a challenging position that offers opportunities for growth.
Overview
19
19
years of professional experience
Work History
Administrative Assistant
McLeod Regional Medical Center
06.2020 - 03.2025
- Assisted Nurse Practitioners with clinical needs
- Entered referrals and patient health information into EMR systems
- Schedule patient visits with providers using EPIC EMR
- Conduct patient satisfaction surveys to improve service
- Maintain office equipment and documentation for the Palliative Care Team
Medical Records Clerk
Mcleod Health Oncology & Hematology
01.2016 - 06.2020
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Coordinated with medical staff to retrieve and organize patient records.
- Performed clerical tasks such as answering calls and scheduling appointments.
Patient Registration Representative
McLeod Regional Medical Center
01.2008 - 05.2015
- Verified insurance coverage to confirm patient coverage for necessary medical services.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Demonstrated adaptability in handling high-volume periods while maintaining a calm demeanor, resulting in efficient service delivery during peak hours.
Site Manager
Boyd Management
03.2006 - 04.2015
- Oversaw site operations and managed tenant applications and records.
- Processed applications and conducted move-in inspections.
- Maintained records and riles for tenant management.
Education
Certified Word Processor Specialist -
Robert Walsh Business School
Union, NJ01-1981
Skills
- EMR systems
- Patient scheduling
- Medical records management
- Data entry
- HIPAA compliance
- Customer service
- Time management
- Adaptability
- Administrative support
- File organization
Timeline
Administrative Assistant
McLeod Regional Medical Center
06.2020 - 03.2025
Medical Records Clerk
Mcleod Health Oncology & Hematology
01.2016 - 06.2020
Patient Registration Representative
McLeod Regional Medical Center
01.2008 - 05.2015
Site Manager
Boyd Management
03.2006 - 04.2015
Certified Word Processor Specialist -
Robert Walsh Business School
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