Shelby McCullough
Newberry
Summary
Dedicated crew member with exceptional customer service skills. Proven ability to maintain cleanliness and organization while multitasking effectively during high-volume periods.
Detail-oriented professional known for strong teamwork and time management skills. Contributed to successful operations through effective communication and adherence to food safety protocols, ensuring exceptional service and operational efficiency.
Overview
10
10
years of professional experience
Work History
Crew Member
Duncan Donuts
06.2024 - Current
- Assisted team in maintaining cleanliness and organization of work areas.
- Provided exceptional customer service during high-volume hours.
- Operated cash register efficiently, handling transactions accurately.
- Collaborated with team members to ensure timely order fulfillment.
- Adhered to food safety protocols, ensuring compliance with health standards.
- Engaged customers, promoting menu items and upselling effectively.
- Worked front counter, drive-thru and other areas.
- Contributed to inventory management by restocking supplies as needed.
- Trained new crew members on operational procedures and best practices.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Volunteer
ST. Philip's Lutheran Church
07.2016 - 07.2025
- Organized community outreach events to enhance engagement and participation.
- Developed and implemented initiatives to foster inclusivity within the congregation.
- Enhanced communication strategies to improve volunteer recruitment and retention efforts.
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Pet Sitter
05.2025 - 06.2025
- Provided daily care for pets, ensuring safety and well-being during visits.
- Administered medications as directed, maintaining detailed records of pet health.
- Developed trusting relationships with clients through consistent communication and updates.
- Managed pet feeding schedules, promoting proper nutrition and hydration for various breeds.
Information Technology Student Assistant
Lander University Information Technology Services
10.2021 - 05.2025
- Assisted in troubleshooting software issues for students and faculty.
- Supported the implementation of new technologies and software upgrades across campus facilities.
- Participated in training sessions to improve knowledge of emerging IT tools and trends.
- Provided technical support for classroom equipment and learning management systems.
- Collaborated with IT team to maintain network security protocols and data integrity.
- Conducted routine maintenance on computer labs, ensuring optimal performance and availability.
Intern
Newberry County School District
05.2023 - 08.2023
- Utilized technology tools for data entry and documentation tasks.
- Collaborated with staff to develop strategies for student support services.
- Participated in professional development sessions to improve skills and knowledge.
- Coordinated logistics for school events, ensuring smooth operations.
- Conducted research to enhance educational materials and resources.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Education
Bachelor of Science -
Bachelor of Science - Computer Information Systems
Lander University
Greenwood, SC12-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Cleaning
- Attention to detail
Timeline
Pet Sitter
05.2025 - 06.2025
Crew Member
Duncan Donuts
06.2024 - Current
Intern
Newberry County School District
05.2023 - 08.2023
Information Technology Student Assistant
Lander University Information Technology Services
10.2021 - 05.2025
Volunteer
ST. Philip's Lutheran Church
07.2016 - 07.2025
Bachelor of Science -
Bachelor of Science - Computer Information Systems
Lander University