Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Shelia Baccus

Darlington

Summary

Dynamic Office Manager with a proven track record at H R Block, excelling in customer service and office administration. Enhanced team productivity through effective task delegation and maintained confidentiality of sensitive information. Skilled in payroll processing and resolving discrepancies, ensuring accuracy and efficiency in operations.

Overview

40
40
years of professional experience

Work History

Office Manager

H R Block
01.1998 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

Darlington City Council

City of Darlington
01.1998 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Payroll Specialist

McLeod Regional Medical Center
06.1985 - 04.1989
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Resolved payroll discrepancies quickly and successfully.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.

Education

Associate of Science -

Atlanta College of Business
Atlanta GA
06-1982

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration

Accomplishments

Developed and instituted employee training and retention initiative that reduced personnel turnover by 20% within a years time.


Timeline

Office Manager

H R Block
01.1998 - Current

Darlington City Council

City of Darlington
01.1998 - Current

Payroll Specialist

McLeod Regional Medical Center
06.1985 - 04.1989

Associate of Science -

Atlanta College of Business

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Shelia Baccus