Shelli Verrecchio
Hemingway
Summary
Dynamic Store Manager with expertise in customer service, team leadership, and cash management. Proven track record of enhancing store operations and fostering positive customer relationships to drive sales.
Overview
22
22
years of professional experience
Work History
Store Manager
Dollar General
Hemingway, SC
08.2025 - 05.2026
- Assisted in daily store operations, ensuring adherence to company policies and procedures.
- Managed inventory levels, conducting regular stock assessments and restocking as needed.
- Trained new team members on customer service protocols and operational standards.
- Implemented merchandising strategies to enhance product visibility and drive sales.
- Monitored cash handling and transaction accuracy at the point of sale.
- Resolved customer inquiries and complaints to maintain high satisfaction levels.
- Collaborated with team members to create a positive shopping environment for customers.
- Utilized point-of-sale systems effectively to manage transactions and track sales trends.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Inventory Specialist
Walgreens
Georgetown Sc
04.2023 - 07.2024
- Managed inventory levels using Walgreens' inventory management systems to ensure stock availability.
- Conducted regular audits to maintain accuracy and compliance with company standards.
- Collaborated with team members to optimize product placement for enhanced visibility and sales.
- Assisted in training new staff on inventory processes and best practices for efficiency.
- Analyzed inventory data to identify trends and make recommendations for reorder strategies.
- Implemented process improvements that reduced discrepancies in stock counts and improved accuracy.
- Coordinated with suppliers to facilitate timely deliveries and minimize stockouts.
- Supported loss prevention efforts by monitoring shrinkage and reporting irregularities promptly.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
Office Manager
Foodlion
Hemingway, SC
09.2023 - 01.2024
- Developed and maintained courteous and effective working relationships.
- Passionate about learning and committed to continual improvement.
- Developed strong communication and organizational skills through working on group projects.
- Worked well in a team setting, providing support and guidance.
- Resolved problems, improved operations, and provided exceptional service.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Assistant Store Manager
Dollar General
Mantua Nj
09.2022 - 01.2023
- Supervised daily store operations to ensure adherence to company policies and procedures.
- Trained and mentored new staff on customer service best practices and operational standards.
- Assisted in inventory management, ensuring accurate stock levels through regular audits.
- Implemented merchandising strategies to enhance product visibility and drive sales growth.
- Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels.
- Collaborated with management to develop promotional displays that increased customer engagement.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Office Manager
Flooring Partners Llc
Franklinville, NJ
01.2004 - 09.2021
- Learned and adapted quickly to new technology and software applications.
- Provided professional services and support in a dynamic work environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Skilled at working independently and collaboratively in a team environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Proven ability to learn quickly and adapt to new situations.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Managed time efficiently in order to complete all tasks within deadlines.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Paid attention to detail while completing assignments.
- Demonstrated leadership skills in managing projects from concept to completion.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
- Resolved problems, improved operations, and provided exceptional service.
Education
High School Diploma -
Lake City
Lake City, SCSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Store opening and closing
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Team leadership and coaching
- Inventory management
- Store merchandising
- Cash management
- Shift scheduling
- Employee training
- POS systems
- Recruitment and hiring
Timeline
Store Manager
Dollar General
08.2025 - 05.2026
Office Manager
Foodlion
09.2023 - 01.2024
Inventory Specialist
Walgreens
04.2023 - 07.2024
Assistant Store Manager
Dollar General
09.2022 - 01.2023
Office Manager
Flooring Partners Llc
01.2004 - 09.2021
High School Diploma -
Lake City