Cecille Custodio
Goose Creek
Summary
Dedicated professional with 2 years of experience providing exceptional customer service in fast-paced environments. Skilled in effective communication, conflict resolution, cash management, and team leadership while upholding safety and professionalism. Experienced in training staff and enhancing customer experiences, seeking to deliver outstanding service as a JetBlue Airport Operations Crewmember.
Overview
2
2
years of professional experience
Work History
Shift Manager
McDonald's Corp.
Goose Creek, SC
09.2025 - Current
- Lead daily operations while maintaining safety, quality, and customer service standards in high-volume environment.
- Supervise and support team members to ensure efficient service and positive customer experiences.
- Resolved customer concerns professionally and effectively while maintaining company service standards.
- Handle cash transactions, register balancing, and inventory management with accuracy and accountability.
- Demonstrate adaptability and decision-making skills in fast-paced and time-sensitive situations.
Gues Experience Leader
McDonald's Corp.
Goose Creek, SC
05.2025 - 08.2025
- Enhanced guest service by addressing concerns and ensuring satisfaction in fast-paced environment.
- Executed daily operational tasks, maintaining efficiency and accuracy during peak hours.
- Trained new team members on best practices in delivering outstanding customer service in a fast-paced environment.
Crew Member
McDonald's Corp.
Goose Creek, SC
09.2024 - 05.2025
- Provided exceptional customer service, ensuring satisfaction and fostering positive dining experiences.
- Collaborated with team members to streamline workflow during peak hours, enhancing overall efficiency.
- Operated kitchen equipment efficiently, maintaining quality standards in food preparation.
- Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
Education
High School Diploma -
University of Bohol Junior High
Tagbilaran City, Bohol, PhilippinesHigh School Diploma -
Goose Creek High School
Goose Creek, SC05-2025
Skills
- Customer Service Focus
- Conflict resolution
- Customer Relations
- Operational Safety
- Inventory management
- Cash handling
- Decision-making skills
- Time Management
- Adaptability
- Attention to Detail
- Microsoft Office
Languages
English
Native or Bilingual
Spanish
Professional Working
Filipino
Native or Bilingual
Timeline
Shift Manager
McDonald's Corp.
09.2025 - Current
Gues Experience Leader
McDonald's Corp.
05.2025 - 08.2025
Crew Member
McDonald's Corp.
09.2024 - 05.2025
High School Diploma -
University of Bohol Junior High
High School Diploma -
Goose Creek High School