Sherese Coleman
Charleston
Summary
Dynamic and detail-oriented Medical Assistant with a proven track record of excellence in individual, team, and organizational settings. Strong judgment and decision-making abilities, combined with exceptional time management skills, enable effective handling of multiple projects and prioritization of tasks. Quick to adapt to new nursing methods and proficient in utilizing medical equipment and applications, with comprehensive knowledge of local medical care regulations. Eager to leverage a solid medical background and team-building expertise in a fast-paced, deadline-driven environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Roper Health Services Center
02.2021 - Current
- Take patients Vitals, go over patient medical history, Allergies, Medications, administer vaccines
- Patient Education, Setup for procedures, Assist the Physician with any procedures, and dressing changes.
- Call in prescriptions for patients, handle phone triages, nurse's administrative duties
- Assist answering the phones, scheduling appointments.
- Onboarding new hires and students during school internships
- Peer interviews
- Roper Clinical Excellence Trainer
- EMR superuser
- Prior authorizations, medical record retrieval
- Roper Clinical Champion
- Diversity and Inclusion Council member
- National Diabetes Prevention Lifestyle Coach
- DPH HIV Certified
- DPH STI Certified
- DPH SC HIV/STD Laws Certified
- DPH Viral Hepatitis/HIV Testing Certified
- CAI HIV Testing in Nonclinical Settings Certified
- CITI Research Methods Trained
Roper St. Francis Resource Pool
04.2014 - 02.2021
- Take patients Vitals, go over patient medical history, Allergies, and Medications
- Patient Education, Set up for procedures, Assist the Physician with any procedures, and dressing changes.
- Call in prescriptions for patients, handle phone triages, nurse's administrative duties
- Assist answering the phones, scheduling appointments.
- Onboarding new hires and students during school internships
- Peer interviews
Scheduler
Patient Tracker, LLC
05.2012 - 10.2012
- Schedule appointments for Palmetto Primary Care doctors' offices
CSR
T-Mobile Call Center
01.2012 - 05.2012
- Proficient in providing information and sell items over the phone services to clients
- Hands-on experience in receiving inbound call for customer support and sales
- Expert in using the company's database software for data entry purposes
- Demonstrated ability to log all notes and follow up information accurately
- Able to take credit card orders/ payments via phone
- Proven record of managing and tracking the quote to order process
- Highly skilled in verifying pricing and products
- Proficient in MS Office Suite
CMA
Lowcountry Infectious Diseases, LLC
09.2011 - 12.2011
- Take patients Vitals, go over patient medical history, Allergies, and Medications
- Patient Education, Set up for procedures, Assist the Physician with any procedures, and dressing changes.
- Call in prescriptions for patients, handle phone triages, nurse's administrative duties
- Travel vaccines, Schedule CT Scans, MRI and schedule special testing for patients.
- Assist answering the phones, scheduling appointments, and ordering supplies.
Education
Bachelor of Science - Health Science
Purdue Global
West Lafayette, IN06-2027
PreNursing
Trident Technical College
North Charleston, SC01-2025
Medical Assistant
Centura College
North Charleston, SC01-2012
Athletic Training/Kinesiology with Minor in Psychology
Charleston Southern University
Charleston, SC01-2009
Athletic Training
Erskine College
Due West, SC01-2003
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Clinical documentation
- Medication administration
- Sterilization techniques
- Vital sign monitoring
- Inventory and supply management
- Conflict resolution
- Medical records management
- Multitasking and organization
- Basic life support
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
Certification
- HIPAA Certification
- CPR certification – American Red Cross for the Heart Association.
Timeline
Roper Health Services Center
02.2021 - Current
Roper St. Francis Resource Pool
04.2014 - 02.2021
Scheduler
Patient Tracker, LLC
05.2012 - 10.2012
CSR
T-Mobile Call Center
01.2012 - 05.2012
CMA
Lowcountry Infectious Diseases, LLC
09.2011 - 12.2011
PreNursing
Trident Technical College
Medical Assistant
Centura College
Athletic Training/Kinesiology with Minor in Psychology
Charleston Southern University
Athletic Training
Erskine College
Bachelor of Science - Health Science
Purdue Global