Performs general, patient care responsibilities, including checking schedules, and responsible for clinic patient flow, informing physicians of patients’ arrival and room assignment. Accompanies and/or assisting patients to the exam room in a professional manner.
Obtains patient vital signs, including height, weight, blood pressure, temperature, pulse, and respiration.
Assist physicians with Pap Smears, Wet Smear culture, and STD testing.
Answering calls and providing pertinent information.
To assist physicians, nurses, and patients by providing ambulatory medical care services.
Performs a variety of testing, diagnostic, and screening procedures. Assists in explaining test procedures to patients.
Ability to calculate dosages. Administer medications (oral, intramuscular, subcutaneous, intradermal, inhalation, rectal, topical) using proper technique.
Communicates laboratory and test results to physicians and/or nurses.
May assist with other support activities, including packaging and sterilizing equipment and supplies.
Processing prescription refills and prior authorizations.
Prior Authorization Specialist
The GW Medical Faculty Associates-Washington, DC
05.2020 - 06.2023
Reviewed and submitted medication prior authorization requests to insurance providers.
Assured timely completion of all prior authorization requests with a goal of no longer than 72 hours turn-around time.
Assisted with medical necessity documentation to expedite approvals of medications.
Followed up on denied claims and facilitated appeal processes when needed.
Maintained accurate records of all authorizations in compliance with HIPAA and insurance guidelines.
Certified Clinical Medical Assistant 2
Inova Medical Group-Falls Church, VA
03.2020 - 05.2023
Performs general, patient care responsibilities, including checking schedules, and organizing patient flow; recording patient blood pressure, height, weight; accompanying patients to exam/procedure room; assisting patients as needed with walking, assisting physicians/nurses; preparing patient for examination and treatment; assist physicians with Pap Smears, Wet Smear culture, and STD testing; relaying instructions to patients/families; answering calls and providing pertinent information.
Trained and mentored new medical assistant hires, ensuring smooth onboarding, adherence to clinical protocols, and high-quality patient care.
Fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical requisitions as needed. Obtaining lab/x-ray reports, hospital notes, referral information, etc.; completing forms /
Organizes medical records, including lab results, progress notes, etc. to ensure provider has all of the necessary information available during the patients encounter.
Instructs patient in basic testing requirements, e.g., clean catch urine.
Fulfills environmental responsibilities as assigned which may include: setting up instruments and patient visits; ordering, storing, sorting supplies; restocking exam / procedures rooms.
Adheres to and employs appropriate sterile techniques and universal precautions guidelines.
Processing prescription refills and prior authorizations.
Certified Clinical Medical Assistant
Mid Atlantic Urgent Care-Arlington, VA
06.2017 - 01.2020
Performed a wide range of clinical and administrative duties in a fast-paced urgent care setting.
Provided direct patient care, obtained accurate vitals, and prepared patients for exams and minor procedures.
Assisted providers with point-of-care testing, EKGs, injections, medication administration, and phlebotomy.
Collected and processed laboratory specimens following proper safety and infection control protocols.
Supported triage workflows and documented patient encounters in the electronic medical record.
Coordinated referrals, imaging orders, and prior authorizations to ensure timely patient care.
Maintained exam room cleanliness, sterilization standards, and medical supply inventory.
Demonstrated strong communication, multitasking, and critical-thinking skills while caring for patients of all ages.
Caregiver
Private-Arlington, VA
12.2015 - 05.2017
Provide daily medical care of an ALS patient. Administer medications, personal care activities, take and record vital signs, tubal feeding, ambulation, assists with cough assist machine and trilogy machine.
Caregiver
Private-Washington, DC
09.2013 - 11.2015
Provided daily medical care of an ALS patient.
Administering medications, take and record vital signs. Performed personal care activities; hygiene, ambulation, tubal feeding, and toileting.
Care Provider
Private-Washington, DC
10.2002 - 08.2013
Provided daily care of Alzheimer's Disease patient by administering medications, obtaining vital signs, and providing dietary needs.
Surgical Assistant
Edward Mopsik, Oral Surgeon-Washington, DC
08.2001 - 06.2002
Assisted physician during tooth extractions, dental implants, biopsies, tumor and cyst removals.
Chaperoned for TMJ patient procedures. Monitored patient vital signs during procedures and assisted with administering anesthesia.
Receptionist
Raymond Merkin, Podiatrist-Washington, DC
08.2001 - 06.2002
Answered telephones, scheduled appointments, entered patient demographics into system. Occasionally assisted physician with clinical procedures.
Receptionist
Denis Harris, Orthopaedic Surgeon-Washington, DC
10.1997 - 06.2001
Scheduled appointments, entered patient demographics into system, filing, charting, medical record maintenance, and assisted with patient procedures.
Education
Upper secondary education - undefined
Medical Assistant (Associate of Applied Science) - Falls Church, VA
Medtech College
Falls Church, VA
12.2012
Medical Assistant (Associate of Applied Science) - Falls Church, VA
Medtech College
Falls Church, VA
01.2012
Skills
Epic (EMR)
Certification
CCMA Certification
PALS Certification
First Aid Certification
June 2025 to June 2027
Pediatric Advanced Life Support
Basic Life Support (American Red Cross)
MHFA
February 2023 to February 2026
Mental Health First Aid Certification
Certified Clinical Medical Assistant (CCMA)
January 2010 to January 2026
Languages
English
Additional Information
OSHA Certificate
HIPPA Certificate
Timeline
Certified Clinical Medical Assistant
McLeod Primary Care-North Myrtle Beach, SC
06.2023 - Current
Prior Authorization Specialist
The GW Medical Faculty Associates-Washington, DC
05.2020 - 06.2023
Certified Clinical Medical Assistant 2
Inova Medical Group-Falls Church, VA
03.2020 - 05.2023
Certified Clinical Medical Assistant
Mid Atlantic Urgent Care-Arlington, VA
06.2017 - 01.2020
Caregiver
Private-Arlington, VA
12.2015 - 05.2017
Caregiver
Private-Washington, DC
09.2013 - 11.2015
Care Provider
Private-Washington, DC
10.2002 - 08.2013
Surgical Assistant
Edward Mopsik, Oral Surgeon-Washington, DC
08.2001 - 06.2002
Receptionist
Raymond Merkin, Podiatrist-Washington, DC
08.2001 - 06.2002
Receptionist
Denis Harris, Orthopaedic Surgeon-Washington, DC
10.1997 - 06.2001
Upper secondary education - undefined
Medical Assistant (Associate of Applied Science) - Falls Church, VA
Medtech College
Medical Assistant (Associate of Applied Science) - Falls Church, VA