Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherika Robinson

Warrenville,SC

Summary

Resourceful professional with experience in customs clearance and shipment coordination. Skilled in cargo management. While expertly developing client relationships that provides tailored solutions. An organized individual with extensive decision making and task prioritization talents. Confident Import Coordinator ensuring that all government agency regulations are followed.

Overview

8
8
years of professional experience

Work History

Custom Broker Agent

UPS Supply Chain Solutions
04.2024 - Current
  • Processed high-value international freight shipments, ensuring timely and accurate delivery to the united states.
  • Monitored and tracked the arrival and status of shipments, providing updates to management and client on customs clearance.
  • Trained new team members and supported colleagues, offering guidance and resources to enhance team performance.
  • Handled a high volume of emails, addressing customer inquires about freight status and customs clearance efficiently
  • Coordinated with the dispatch team to schedule and facilitate the delivery of freight.
  • Act as point of contact for supervisor, assisting with various tasks and team management responsibilities.

Sr. Import Analyst

UPS-Supply Chain Solutions
11.2019 - 04.2024
  • Examine invoices and shipping manifests
  • Assign tariff numbers to individual items on invoices in compliance with customs border regulations
  • Audit entries for accuracy
  • Bill clients for services received from UPS
  • Create and manipulate various spreadsheets and databases using Microsoft products
  • Manage high-volume client accounts by submitting accurate and compliant documents to U.S
  • Customs border patrol, facilitating the entry of customers’ merchandise into the United States.

Customs Brokerage Agent - Dollar Tree Account

UPS Supply Chain Solutions
07.2018 - 01.2019
  • Examine invoices
  • Annotate tariff numbers for each commodity listed
  • Review shipping manifests to ensure accuracy of port locations
  • Follow up with team lead and management team regarding any issues.

Customs Broker Agent - Lowes Data Entry Processor

UPS Supply Chain Solutions
07.2017 - 07.2018
  • Input data provided directly from customers’ operations procedures
  • Verify data by comparing it to source documents
  • Update existing data retrieved from electronic files as requested
  • Perform regular backups to ensure data preservation
  • Sort and organize paperwork after entering data to prevent loss.

Customs Brokerage Agent - Air Small Parcel

UPS Supply Chain Solutions
02.2017 - 07.2017
  • Handle administrative tasks in the import operations department, servicing clients and their suppliers
  • Provide customer service
  • Classify merchandise per United States Harmonized Tariffs Schedule
  • Conduct data entry, photocopying, scanning, and electronic assembly of shipments
  • Audit commercial invoice documents, applying harmonized tariff schedule codes for accurate duty assessment
  • Ensure all federal compliance requirements are met per customs border patrol, client, and other participating government agencies
  • Review documents, including verifying the country of origin and export, import of goods, terms of sale, and value to ensure regulatory requirements are achieved.

Education

Diploma -

Aiken High School
Aiken, SC
05.2006

Skills

  • Customer service
  • Data visualization
  • Freight
  • Root cause analysis
  • Salesforce
  • Negotiation
  • Typing
  • Databases
  • Auditing
  • Shipping quotes
  • Inco terms Knowledge
  • Supply Chain Management
  • Cost Estimation
  • Data Entry
  • Customs Brokerage
  • Import management
  • Shipment categorization
  • Customs Compliance
  • Freight Forwarding
  • HS Classification
  • Adaptable in fast-paced environments, excelling with minimum supervision while prioritizing the highest quality of consumer service
  • Exceptional listening skills, both oral and written communications Comfortable interacting with all organizational levels and the public
  • Strong problem-solving and negotiating abilities, capable of making independent and prompt decisions
  • Authorized to work in the US for any employer

Timeline

Custom Broker Agent

UPS Supply Chain Solutions
04.2024 - Current

Sr. Import Analyst

UPS-Supply Chain Solutions
11.2019 - 04.2024

Customs Brokerage Agent - Dollar Tree Account

UPS Supply Chain Solutions
07.2018 - 01.2019

Customs Broker Agent - Lowes Data Entry Processor

UPS Supply Chain Solutions
07.2017 - 07.2018

Customs Brokerage Agent - Air Small Parcel

UPS Supply Chain Solutions
02.2017 - 07.2017

Diploma -

Aiken High School

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Sherika Robinson