Patient Access Representative with experience at MUSC Health Orangeburg, excelling in customer service and insurance verification. Proven ability to enhance patient satisfaction through effective appointment scheduling and payment processing.
Love getting to know my patients and helping them understand what procedure or scheduled service they are getting if I cant then I will find someone who can.
Schedule new and recall patients, answer phones, make sure we meet our quota keeping schedule full - send results to all outside Doctors, make sure all stat orders are done within time frame read and sent to ordering Doctor,
I have learned all Vascular Ultra sounds Diagnostics and codes required to make sure all claims go through, verify insurance take payments & provide each patient with an estimated summary if asked, make sure authorizations are complete if needed.
Getting to know all patients and their needs is something I love doing .
Scheduled all travel arrangements for service technicians provided perdium and kept up with each tech. to make sure the customer was happy and all parts were ordered and delivered for each job. Invoiced customers and completed service reports from technicians ... Entered daily accounts receivable and accounts payable ...
I left my job due to divorce