Sherry martin
Camden
Summary
Patient Financial Manager at Tandem Health with expertise in financial reporting and patient advocacy. Supervised a team of 10, effectively resolving disputes and securing patient discounts. Proficient in fund reconciliation and relationship management, ensuring high levels of service and satisfaction.
Overview
12
12
years of professional experience
Work History
Patient Financial Manager
Tandem Health
Sumter
04.2013 - Current
- Supervised staff of 10 to enhance operational effectiveness.
- Compiled front-end customer service and financial reports for director review.
- Reconciled monthly reports to address adjustments, collections issues, and customer refunds.
- Resolved customer disputes regarding outstanding payment balances.
- Tracked past due balances and posted daily financial arrangement payments.
- Acted as patient advocate to secure discounts for balance resolution.
- Facilitated communication among patients, medical professionals, pharmacies, and insurance companies.
Education
Some College (No Degree) - Business Administration
Prince George's Community College
Upper Marlboro, MDSome College (No Degree) - Accounting
Central Carolina
Sumter, SCHigh School Diploma -
Hillcrest High School
Dalzell, SCSkills
- Financial reporting and budget management
- Customer service software proficiency
- Fund reconciliation
- Patient advocacy and relationship management
- Organizational skills and motivation
- Patient advocacy
- Problem solving
- Attention to detail
References
References available upon request.
Timeline
Patient Financial Manager
Tandem Health
04.2013 - Current
Some College (No Degree) - Business Administration
Prince George's Community College
Some College (No Degree) - Accounting
Central Carolina
High School Diploma -
Hillcrest High School
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