Shkalia Aiken

As a customer service representative's my job is to help customers with questions, complaints, and issues about our company's products or services.i provide information, resolve problems, and ensure customer satisfaction through various channels like phone, email, or chat. I’m also the front line of support to listen to customers issues, offer solutions , and sometimes handle orders or returns .

As a certified nursing assistant I helped patients with daily living activities under the supervision of a registered nurse or licensed practical nurse . I assist with baiting ,dressing,feeding , and taking vital signs ,ensuring patients are comfortable and well-cared for. I also work closely ,and hands on with my patients to offer both physical and emotional support.

As a hospitality assistant My main goal is to provide excellent service and make guest feel welcomed and comfortable. I managed task by greeting customers, managing check ins, and answering questions and concerns.I made sure to present myself with a very presentable ,and well mannered attitude all while multitasking and making sure everything runs smoothly and guests have a pleasant visit.