Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Shonda Smith

Fort Mill

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Operations Clerk

Republic Services
03.2022 - Current
  • Executive Assistant to the Operations Manager
  • Assistant to HR Director
  • Day 1 Orientations for new hires (i-9, Workday, Paperwork, driver phone set up, etc.)
  • T&E and PCard holder, for which I am responsible for reconciling each month.
  • A/R and A/P have worked with the Ariba payment system.
  • Plan and execute lunches, dinners, safety banquets, and holiday gifts.
  • Utilize Oracle for purchases, creating POs through our vendors.
  • Facility maintenance.
  • Safety and PPE.
  • Entry into CRM
  • Utilize Business Central software
  • Fleet Maintenance (IFTA, registrations, title retention, etc)

Commercial Customer Service

Assa Abloy
02.2019 - 03.2022
  • Commercial client customer service rep
  • Sales Team support
  • Job write up and quote for customers
  • Invoicing

Daycare Teacher

Fun N Learning Daycare
07.2017 - 02.2019
  • Lead teacher in the 4 year old classroom
  • Child Safety & Education
  • Keep room tidy and clean
  • Follow state regulations
  • CPR Certified

Office Manager

SouthernAire
09.2015 - 03.2017
  • Answer phones
  • Shedule installations and service work
  • Keep track of warranties for all customers
  • Payroll
  • Order parts
  • Cold calling customers to get service agreements
  • Take payments, make deposits, do the finance paperwork for new units
  • Front Desk Clerk

Human Resources/Customer Service

Talentbridge
01.2014 - 07.2015
  • Temp position with Family Dollar Corporate
  • Assist employees and future employees with getting hired, troubleshooting our systems (mainly Taleo), pay inquiries, and other general questions related to human resources.
  • Call center environment

Education

Bachelor of Arts - Education

Belmont Abbey College
Belmont, NC
01.2011

Associates of Art -

Stanly Community College
Albemarle, NC
01.1999

Skills

  • Operational Excellence
  • Flexible and Adaptable
  • Attention to Detail
  • Microsoft Office
  • Employee Orientation
  • Outlook
  • Operational Excellence
  • Flexible and Adaptable
  • Attention to Detail
  • Microsoft Office
  • Employee Orientation
  • Outlook
  • Workday
  • Work Flow
  • Maintaining records
  • Efficiency optimization
  • Documentation processing
  • Invoice Processing
  • Workday
  • Work Flow
  • Maintaining records
  • Efficiency optimization
  • Documentation processing
  • Invoice Processing
  • Powerpoint Creation
  • Oracle utilization
  • Fleet maintenance
  • Accounts payable/receivable
  • Purchase order creation
  • Expense reconciliation
  • Event planning
  • Invoice processing
  • Time management
  • Attention to detail
  • Workday onboarding
  • Team support
  • Safety compliance

Accomplishments

  • Graduated Cum Laude from Belmont Abbey College

References

References available upon request.

Timeline

Operations Clerk

Republic Services
03.2022 - Current

Commercial Customer Service

Assa Abloy
02.2019 - 03.2022

Daycare Teacher

Fun N Learning Daycare
07.2017 - 02.2019

Office Manager

SouthernAire
09.2015 - 03.2017

Human Resources/Customer Service

Talentbridge
01.2014 - 07.2015

Bachelor of Arts - Education

Belmont Abbey College

Associates of Art -

Stanly Community College
Shonda Smith