Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Shondre Williams

Spartanburg

Overview

10
10
years of professional experience
1
1
Certification

Work History

Courtesy Officer

Cascades of Verdae
Greenville
05.2017 - Current
  • Performed light maintenance tasks such as changing light bulbs, checking fire extinguishers.
  • Maintained an accurate log of all incidents occurring within the facility premises.
  • Provided escorts for personnel working late shifts or after hours.
  • Responded promptly to customer inquiries and complaints regarding safety issues.
  • Investigated reports of lost or stolen property and took appropriate action when necessary.
  • Performed routine checks on locks and doors throughout the facility at regular intervals.
  • Greeted visitors and checked identification to ensure compliance with security protocols.
  • Provided assistance to individuals in need of directions or other information.
  • Enforced safety regulations and responded to emergency situations as needed.
  • Directed traffic flow during peak hours, including directing patrons away from restricted areas.
  • Adhered strictly to all established procedures related to personal safety while performing duties.
  • Monitored the CCTV system for any suspicious behavior or activities.
  • Reported any violations of company policy or code of conduct to management immediately.
  • Intervened in potentially dangerous situations in order to prevent harm or injury.
  • Inspected equipment for proper functioning and reported any malfunctions or repairs needed.
  • Conducted investigations into suspicious activity, theft, vandalism, and other criminal acts.
  • Patrolled facility grounds on a regular basis to identify potential security risks.
  • Prepared detailed incident reports following each shift worked and submitted them accordingly.
  • Assisted customers with loading and unloading items from their vehicles when necessary.
  • Patrolled parking areas and monitored car safety to prevent theft and damage.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.

Director of First Impressions

Cascades of Verdae
Greenville
12.2015 - Current
  • Scheduled meetings and appointments for staff members.
  • Monitored security cameras located at the entrance doors.
  • Handled administrative tasks including filing documents, photocopying, scanning documents.
  • Organized and maintained reception area to ensure a professional appearance.
  • Maintained confidentiality of sensitive information regarding the company's operations.
  • Created reports related to customer service metrics such as wait times, inquiries resolved.
  • Coordinated travel arrangements for employees and visitors as requested.
  • Provided assistance with general inquiries from customers, clients, and other stakeholders.
  • Collaborated closely with IT department to resolve any technical issues encountered by customers during their visit.
  • Ordered office supplies when necessary to ensure adequate stock levels were maintained.
  • Prepared welcome kits for all new hires that included their ID badges and other relevant materials.
  • Processed mail and packages received at the front desk.
  • Managed incoming calls, routed to appropriate personnel or departments.
  • Assisted with special projects as needed by upper management.
  • Updated visitor log book daily with new entries of visitors who have signed in and out of the building.
  • Communicated effectively with internal teams about upcoming visitors or changes in schedules.
  • Greeted guests and visitors upon arrival.
  • Ensured compliance with organizational policies and procedures related to customer service standards.
  • Developed processes that improved efficiency of the reception area operations.
  • Provided support in coordinating events such as conferences, meetings or seminars.
  • Received parcels, routed mail and opened packages for staff.
  • Handled diverse needs for clients in-person, by phone or through email.
  • Managed office cleaning and sanitizing to comply with infection control protocols.
  • Obtained and processed payments from clients for products and services.
  • Coordinated appointment calendar and balanced schedules to promote optimal productivity.
  • Displayed professional standards at reception desk to impress visitors.
  • Screened and responded to emails, messages and other correspondence, freeing up senior management.
  • Supported office security by following safety procedures and controlling access via reception desk.
  • Performed data entry and other administrative tasks to support departments.
  • Welcomed visitors and customers by greeting and answering or directing inquiries.
  • Contracted with vendors and liaised with building management to schedule office equipment or facility repairs.
  • Facilitated smooth communication between staff and senior management through diligent message delivery.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Sorted invoices for accounting department by date stamping and filing by vendor code.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.

Courier

Don Juan’s
Greenville
04.2020 - 06.2025
  • Drove company vehicle to transport goods between locations safely and efficiently.
  • Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
  • Assisted with loading and unloading of cargo as needed.
  • Provided excellent customer service by answering questions about delivery status.
  • Collected payments from customers upon delivery of goods as required.
  • Inspected shipments for damages or discrepancies; recorded any issues found.
  • Responded quickly to emergency situations requiring immediate action.
  • Communicated with customers to coordinate delivery times.
  • Operated pallet jacks to move large parcels across warehouses and facilities.
  • Performed regular maintenance checks on vehicles including oil changes and tire rotations.
  • Maintained accurate logs of deliveries and pickups.
  • Ensured compliance with federal regulations governing transportation of hazardous materials.
  • Loaded and unloaded cargo from trucks, vans, and containers.
  • Assessed size, weight, and special handling requirements of each package.
  • Assisted in the sorting and organizing of packages for efficient delivery routes.
  • Verified accuracy of shipping documents such as manifests, bills of lading, invoices.
  • Ensured all packages were properly labeled and sealed.
  • Adhered to traffic laws while operating company vehicle according to DOT regulations.
  • Delivered items to residential addresses within specified time frames.
  • Coordinated parcel delivery using strong time management skills.
  • Quickly responded to customer inquiries to improve business relationships.
  • Picked up medical specimens from local care providers for delivery to laboratory.
  • Developed delivery route understanding to avoid high traffic and construction areas.

Education

BBA - Business Administration

Virginia College
Greenville, SC

Skills

  • Incident reporting
  • CCTV monitoring
  • Emergency response
  • Safety enforcement
  • Property inspection
  • First aid administration

Affiliations

I'm a adimt student of the Bible and I love engaging in the ministry and helping others. I enjoy writing novels and short stories. I also enjoy cooking and listening to jazz and music of all genres. photography and fashion are also hobbies that I engage in and am very passionate about. Im a lover of arts.

Accomplishments

Baptised

Being a Husband

A Father

A Trusted Friend

A Business Owner

Certification

LLC Incorporated

Hipaa

Osha

Hazmat

Timeline

Courier

Don Juan’s
04.2020 - 06.2025

Courtesy Officer

Cascades of Verdae
05.2017 - Current

Director of First Impressions

Cascades of Verdae
12.2015 - Current

BBA - Business Administration

Virginia College

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Shondre Williams