Shondrea McLaughlin
Florence
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Energetic cashier with several years of experience assisting customers with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boosts sales by explaining current promotions, relating to customers and building rapport.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Assistant Competitive Cheerleading Coach
Florence School District One
Florence
06.2024 - Current
- Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.
- Set individual and team goals for improvement in sport, creating practice sessions structured to facilitate accomplishment of team and personal goals.
- Worked collaboratively with other coaches to ensure successful completion of tasks related to competitive cheerleading events.
- Communicated with coaches and athletes to discuss tournaments, competitions and other events.
- Created a positive learning environment that fostered personal growth in each individual cheerleader.
- Served as a mentor for younger athletes providing guidance on developing appropriate behaviors both inside and outside the gym.
Cashier
Piggly Wiggly Grocery
Florence
11.2022 - 11.2024
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Welcomed customers, offering assistance to help find store items.
- Processed customer payments quickly and returned exact change and receipts.
- Resolved conflicts between employees using effective communication skills.
- Demonstrated excellent communication skills when interacting with customers.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
South Florence High School
3200 S Irby Street, Florence SC 2950505-2024
Associate of Science - Veterinary Science
Florence-Darlington Technical College
Florence, SCSkills
- Customer service
- Conflict resolution
- Team collaboration
- Team motivation
- Friendly, positive attitude
- First Aid/CPR
- Critical thinking
- Communication
Certification
- CPR Certified
Languages
English
Native/ Bilingual
Timeline
Assistant Competitive Cheerleading Coach
Florence School District One
06.2024 - Current
Cashier
Piggly Wiggly Grocery
11.2022 - 11.2024
High School Diploma -
South Florence High School
Associate of Science - Veterinary Science
Florence-Darlington Technical College
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