Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shondrica Wells-Pyatt

Conway

Overview

2
2
years of professional experience
1
1
Certification

Work History

Senior Resolution Coordinator

Walmart
07.2023 - 01.2025
  • Managed a high volume of incoming calls, chats, and emails from customers, stores, and associates
  • Navigated multiple systems to efficiently respond to inquiries and resolve issues
  • Provided timely and accurate assistance to customers and internal teams across various communication channels
  • Demonstrated strong multitasking skills while handling simultaneous customer interactions and system navigation

Phlebotomist

Georgetown Memorial Hospital
Georgetown
12.2022 - 04.2023
  • Performed specimen collection, including venipuncture, capillary draws, urine collection, and culture receipt
  • Documented patient information into electronic medical records system.
  • Verified collection orders and communicated discrepancies to nurses.
  • Performed EKGs and CLIA-waived/moderately complex testing as assigned
  • Provided professional, patient-centered care

Education

Associate in Applied Science - Respiratory Care

Horry-Georgetown Technical College
Myrtle Beach, SC
04.2025

Skills

  • Clinical decision making
  • Patient interaction
  • Customer service
  • Communication
  • Team collaboration
  • Physical endurance
  • Venipuncture
  • Capillary draws
  • Specimen collection
  • Calmness under pressure
  • Professionalism in emergencies

Certification

  • Basic Life Support (BLS), 09/23/2023-09/23/2025
  • Advanced Cardiac Life Support (ACLS), 09/01/24 - 09/01/26
  • Pediatric Advanced Life Support (PALS), 12/01/24 - 12/01/26
  • Neonatal Resuscitation (NRPS), 05/01/24 - 05/01/26

Timeline

Senior Resolution Coordinator

Walmart
07.2023 - 01.2025

Phlebotomist

Georgetown Memorial Hospital
12.2022 - 04.2023

Associate in Applied Science - Respiratory Care

Horry-Georgetown Technical College

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Shondrica Wells-Pyatt