Energetically driven and goal-oriented professional with a solid background in customer service, as demonstrated at Lowes Home Improvement. Excelled in enhancing customer satisfaction through expert complaint handling and efficient use of CRM software. Proven track record in mentoring teams to exceed sales targets by employing effective up-selling and cross-selling techniques. Skilled in payment processing and maintaining high levels of customer focus.
Professional with hands-on experience in collaborative environments, prepared to contribute to project success. Known for reliability and adaptability in meeting dynamic team needs. Exhibits strong organizational abilities and effective communication skills.