Shyanna Brock
Piedmont
Summary
Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.
Overview
2
2
years of professional experience
Work History
Manufacturing Operator
Yanfeng Automotive Interiors
Fountain Inn
02.2025 - Current
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Kept work area clean and organized according to established guidelines.
Online Personal Shopper
Walmart
Simpsonville
06.2024 - 11.2024
- Assisted in selecting items according to customer preferences.
Retail Sales Associate
TJ Max
Greenville
02.2023 - 06.2024
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
- Handled customer complaints in a professional manner.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
Education
High School Diploma -
Woodmont High School
Piedmont, SC12-2024
Skills
- Customer service
- Strong work ethic
- Manufacturing experience
- Picking and packing
- Interpersonal skills
Timeline
Manufacturing Operator
Yanfeng Automotive Interiors
02.2025 - Current
Online Personal Shopper
Walmart
06.2024 - 11.2024
Retail Sales Associate
TJ Max
02.2023 - 06.2024
High School Diploma -
Woodmont High School
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