Summary
Overview
Work History
Education
Skills
Timeline
Generic

Siedah Brown

Summerville,SC

Summary

Knowledgeable medical office professional trained to identify, correct (as needed) and resubmit claims; preparing patient charts and reviewing health records to identify proper diagnosis codes for billing. Offers background in reviewing, analyzing and managing medical record information to obtain prior authorizations from insurance companies and ensure payment. I wish to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Highly motivated and committed Patient Care Technician > RMA with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision.

Overview

7
7
years of professional experience

Work History

Medical Assistant Apprentice

Roper Saint Francis Healthcare
09.2023 - 01.2024
  • Enhanced patient experience by providing compassionate care and assisting with daily living activities.
  • Improved clinic efficiency by managing medical records, scheduling appointments, and coordinating patient referrals.
  • Contributed to a welcoming environment for patients through exceptional customer service and communication skills.
  • Assisted physicians in conducting thorough physical examinations, ensuring accurate documentation of patient health conditions.
  • Everything was completed in Classroom Setting

Hospice Aide

Roper Saint Francis Healthcare
06.2021 - 09.2022
  • Enhanced patient comfort by providing compassionate, individualized care and addressing specific needs.
  • Improved patient satisfaction by assisting with personal hygiene tasks, ensuring cleanliness and dignity.
  • Maintained a safe and comfortable environment for patients through regular monitoring of vital signs and reporting changes to medical staff.
  • Collaborated with interdisciplinary team members to develop personalized care plans tailored to each patient''s unique requirements.
  • Enabled family members'' involvement in the hospice experience through effective communication and emotional support.
  • Assisted patients in achieving optimal mobility by supporting them during transfers, ambulation, and positioning activities.

Patient Care Tech

Hospital, Roper
02.2020 - 06.2022
  • Obtain patient vital signs and report results to staff nurse or physician, noting changes from prior measurements
  • Monitor, track and convey important patient information to healthcare staff to help optimize treatment planning and care delivery: Check vital signs - Assist with ADL's
  • Support patient admissions, discharges and transfers to promote team productivity
  • Respond to patient emergencies with immediate care and notify clinicians to provide comprehensive assistance
  • Transport patients between rooms and appointments or testing locations - to include bed to wheelchair transfers
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Cashier

Walmart
12.2017 - 01.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels
  • Helped customers complete purchases, locate items and join reward programs
  • Answered questions about store policies and addressed customer concerns
  • Stocked, tagged and displayed merchandise as required.

Cashier/Sales Associate

Sunoco Gas Station
10.2017 - 03.2018
  • Greeted customers in polite manner, helped unload truck orders, rung out on POS system - provided excellent customer service
  • Restocked aisles & restocked freezer
  • Brewed fresh coffee & wiped down counters - sanitization was a priority
  • Removal of waste
  • Verify legal age for lottery, tobacco & alcohol sales
  • Worked with loss prevention in monitoring shopper behavior
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.

U.S. Soldier

U.S Army National Guard
04.2017 - 09.2017
  • Practiced seven core values to live by which are: loyalty, duty, respect, personal courage, selfless service, integrity and honor
  • Trained physically and mentally to serve our country
  • Defended the country
  • Extensive training on how to defeat the enemy
  • Implemented tactics, procedures and techniques for defense systems
  • Secured and protected military property, assets and personnel
  • Carried out defensive and offensive data protection operations.

Education

High School Diploma -

Summerville High School

Certified Medical Administrative Assistant -

Trident Technical College

Certificate - Nurses Aide

Trident Technical College
Charleston, SC
04.2018

Skills

  • Critical thinking
  • Diagnostic testing assistance
  • Active listening
  • Computer literacy
  • Vital signs monitoring
  • Empathy and compassion
  • Recordkeeping and filing
  • Multitasking capabilities
  • Adaptable to change
  • Telephone etiquette
  • First aid and CPR certified
  • Team collaboration

Timeline

Medical Assistant Apprentice

Roper Saint Francis Healthcare
09.2023 - 01.2024

Hospice Aide

Roper Saint Francis Healthcare
06.2021 - 09.2022

Patient Care Tech

Hospital, Roper
02.2020 - 06.2022

Cashier

Walmart
12.2017 - 01.2020

Cashier/Sales Associate

Sunoco Gas Station
10.2017 - 03.2018

U.S. Soldier

U.S Army National Guard
04.2017 - 09.2017

High School Diploma -

Summerville High School

Certified Medical Administrative Assistant -

Trident Technical College

Certificate - Nurses Aide

Trident Technical College
Siedah Brown