Sirena Moreno
Pageland,SC
Summary
Overview
4
4
years of professional experience
Work History
Packer Associate
Wonderland Gift Shoppes
09.2024 - 12.2024
- Assisted with quality and production process improvements to support new packaging initiatives.
- Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Operated manual pallet jacks and forklifts to move and store materials.
Guest Experience Specialist
SRP Federal Credit Union
05.2024 - 08.2024
- Exceptional Guest Service and Communication
- Problem-Solving and Conflict Resolution
- Event Planning and Coordination
- Multitasking and Time Management
- Knowledge of CRM and Guest Feedback Systems
- Scheduled and confirmed restaurant reservations for guests.
- Handled customer complaints to satisfy and retain guests.
Child Caregiver
St. john Methodist church
08.2023 - 11.2023
- Child Development Knowledge
- Behavior Management
- First Aid and CPR Certified
- Effective Communication
- Patience and Empathy
- Organizational Skills
- Creative Play and Educational Activities
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Taught children to organize toys, wash hands, and share by leading by example.
Customer Service Associate
Chick-fil-A Restaurants
08.2023 - 11.2023
- Exceptional Customer Service
- Cash Handling and Point of Sale Systems
- Team Collaboration and Communication
- Problem-Solving and Conflict Resolution
- Adaptability and Quick Learning
Stocker
Walmart
02.2021 - 08.2023
- Assisted in receiving, stocking, and organizing merchandise in the store
- Maintained accurate inventory records and assisted with stock audits
- Provided excellent customer service by assisting customers in locating products
- Restocked shelves and organized displays to enhance product visibility
- Supported inventory management processes, including restocking and markdowns
- Engaged with customers to answer questions and provide assistance
Education
College - Elementary Education
University of South Carolina-Aiken
Aiken, SC05.2024
Skills
- Guest Services
- Time Management
- CRM Software
- Caregiving
- Problem solving
- CPR
- Classroom Management
- Familiar with inventory management systems
- Load planning
- Maintaining equipment
Timeline
Packer Associate
Wonderland Gift Shoppes
09.2024 - 12.2024
Guest Experience Specialist
SRP Federal Credit Union
05.2024 - 08.2024
Child Caregiver
St. john Methodist church
08.2023 - 11.2023
Customer Service Associate
Chick-fil-A Restaurants
08.2023 - 11.2023
Stocker
Walmart
02.2021 - 08.2023
College - Elementary Education
University of South Carolina-Aiken
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