Overview
Work History
Education
Skills
Timeline
Generic

Sirena Moreno

Pageland,SC

Overview

4
4
years of professional experience

Work History

Packer Associate

Wonderland Gift Shoppes
09.2024 - 12.2024
  • Assisted with quality and production process improvements to support new packaging initiatives.
  • Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
  • Labeled, recorded, and inspected packaging to prepare for shipment or storage.
  • Operated manual pallet jacks and forklifts to move and store materials.

Guest Experience Specialist

SRP Federal Credit Union
05.2024 - 08.2024
  • Exceptional Guest Service and Communication
  • Problem-Solving and Conflict Resolution
  • Event Planning and Coordination
  • Multitasking and Time Management
  • Knowledge of CRM and Guest Feedback Systems
  • Scheduled and confirmed restaurant reservations for guests.
  • Handled customer complaints to satisfy and retain guests.

Child Caregiver

St. john Methodist church
08.2023 - 11.2023
  • Child Development Knowledge
  • Behavior Management
  • First Aid and CPR Certified
  • Effective Communication
  • Patience and Empathy
  • Organizational Skills
  • Creative Play and Educational Activities
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Taught children to organize toys, wash hands, and share by leading by example.

Customer Service Associate

Chick-fil-A Restaurants
08.2023 - 11.2023
  • Exceptional Customer Service
  • Cash Handling and Point of Sale Systems
  • Team Collaboration and Communication
  • Problem-Solving and Conflict Resolution
  • Adaptability and Quick Learning

Stocker

Walmart
02.2021 - 08.2023
  • Assisted in receiving, stocking, and organizing merchandise in the store
  • Maintained accurate inventory records and assisted with stock audits
  • Provided excellent customer service by assisting customers in locating products
  • Restocked shelves and organized displays to enhance product visibility
  • Supported inventory management processes, including restocking and markdowns
  • Engaged with customers to answer questions and provide assistance

Education

College - Elementary Education

University of South Carolina-Aiken
Aiken, SC
05.2024

Skills

  • Guest Services
  • Time Management
  • CRM Software
  • Caregiving
  • Problem solving
  • CPR
  • Classroom Management
  • Familiar with inventory management systems
  • Load planning
  • Maintaining equipment

Timeline

Packer Associate

Wonderland Gift Shoppes
09.2024 - 12.2024

Guest Experience Specialist

SRP Federal Credit Union
05.2024 - 08.2024

Child Caregiver

St. john Methodist church
08.2023 - 11.2023

Customer Service Associate

Chick-fil-A Restaurants
08.2023 - 11.2023

Stocker

Walmart
02.2021 - 08.2023

College - Elementary Education

University of South Carolina-Aiken

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Sirena Moreno