Skyllar Polley

• Contributed to the gym''s positive reputation through consistent delivery of high-quality personal training services that led to numerous referrals from satisfied clients.
• Trained clients during strength training, cardio vascular exercise, and stretching.
• Collaborated with fellow trainers to organize group fitness classes, leading to increased class attendance and member engagement.
• Instructed Les Mils Ceremony and Conquer classes as a lead coach.

• Educated athletes on proper lifting technique, reducing the risk of injury during weight room sessions.
• Enhanced athlete performance by designing and implementing customized strength and conditioning programs.
• Developed and implemented programs focused on improving power, speed and endurance.
• Created a positive training environment by fostering strong relationships with athletes, coaches, and support staff.
• Managed administrative tasks such as maintaining accurate athlete records, tracking progress over time, updating workout templates as needed.

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Answered customer questions about hours, seating, and menu information.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

• Created reports and data-driven presentations.

• Participated in client meetings, team discussions while offered feedback when necessary.

• Compiled and manipulated data using software capabilities.

• Gained experience, exposure, and knowledge of career- specific procedures and systems.

• Edited, proofread, and wrote documents for different uses.

• Trained in a rotational manner and worked with variety of personnel which enhanced my adaptability.