Summary
Overview
Work History
Education
Skills
Timeline
Generic

Skylor Cash

364 Old Chester Rd, Blacksburg

Summary

Dedicated hard worker with a proven track record of being dependable and excelling in customer service with efficient time management and communication. I am skilled in record-keeping and maintaining a sanitary and healthy work environment, I effectively use critical thinking and problem solving in high paced and stressful environments while maintaining customer satisfaction. I am known for strong communication and teamwork, I consistently contributed to a positive work environment and strive for my peers to do the same.

Overview

8
8
years of professional experience

Work History

Team Member

Arby's
05.2017 - 07.2017
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Boosted team morale and productivity with recognition programs and constructive feedback.

Team Member

Subway
02.2024 - 06.2024
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Fostered positive work environment, leading by example and offering support to team members as needed.
  • Reduced wait times for customers by implementing more efficient checkout process.
  • Supported new staff through comprehensive onboarding process, ensuring smooth transition into their roles.

Professional Dog Bather

Pet Smart Corporate Office
08.2024 - 06.2025
  • Reduced wait times for appointments through effective time management skills and efficient use of resources.
  • Monitored inventory levels of supplies, submitting timely requests for reordering essential items necessary for daily operations.
  • Kept abreast of industry trends and emerging techniques through continuous professional development opportunities such as workshops or seminars on animal care topics related specifically to dog bathers'' roles within the organization.
  • Conducted regular equipment maintenance checks to ensure safe and efficient operation of bathing stations, leading to fewer disruptions in daily workflow.
  • Supported front desk staff when needed, taking appointments and answering client inquiries regarding dog bathing procedures and pricing options.
  • Collaborated with groomers to ensure seamless handoff of dogs after bathing, leading to improved appointment scheduling.
  • Ensured accurate record-keeping for all dogs under care, including any medical or behavioral issues that may impact service delivery.
  • Handled difficult or aggressive dogs with patience and skill, ensuring their safety as well as that of staff members during the bathing process.
  • Demonstrated knowledge of various breed-specific grooming requirements, ensuring proper care for each individual dog.
  • Complied with all relevant regulations governing animal care facilities, including proper disposal of waste materials and adherence to mandated grooming standards.
  • Promoted a calming environment during baths by utilizing gentle handling techniques, reducing stress levels for both dogs and pet owners.
  • Increased efficiency in the bathing process by implementing a streamlined system for organizing and managing supplies.
  • Maintained a clean and sanitary work environment, adhering to strict hygiene standards for the safety of both pets and staff members.
  • Communicated effectively with team members, fostering a collaborative atmosphere that prioritized the well-being of each pet served.
  • Assisted in training new hires on best practices for dog bathing techniques, contributing to an overall improvement in team performance.
  • Provided exceptional customer service by actively listening to client concerns and addressing their pet''s specific needs during the bathing process.
  • Enhanced customer satisfaction by providing thorough dog bathing services tailored to each pet''s unique needs.
  • Contributed to increased revenue by upselling additional services such as nail trimming or ear cleaning during the dog bathing process.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.

Professional Dog Bather

Pet Smart Corporate Office
06.2025 - Current
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Safely handled various breeds of dogs, ensuring their comfort throughout the bathing process.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Successfully calmed anxious pets during the bathing process using proven soothing techniques.

Education

GED -

Gaston College
Dallas, NC
06-2025

Skills

  • The ability to remain patient and calm in highly stressful environments while maintaining focus and attention to detail
  • organizational skills, high standards for Sanitation and cleanliness
  • Record keeping, scheduling, marketing, and promotions
  • Strong communication, active listening, teamwork and collaboration
  • Problem-solving, critical thinking, multitasking abilities
  • Honest, self motivated, dependable, good with time management
  • Decision-making
  • Microsoft office
  • Medication administration, infection and disease control, emergency response
  • Facilities and supply maintenance

Timeline

Professional Dog Bather

Pet Smart Corporate Office
06.2025 - Current

Professional Dog Bather

Pet Smart Corporate Office
08.2024 - 06.2025

Team Member

Subway
02.2024 - 06.2024

Team Member

Arby's
05.2017 - 07.2017

GED -

Gaston College

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Skylor Cash